It’s vital that today’s food service professionals have not just culinary expertise, but also business, management and critical thinking skills. Well-paying management positions in the expanding range of food and food service companies continue to expand around the world, along with the need for educated, experienced leaders.
I like the idea of eliminating room service. Some people like to grab and go! You don't have to wait for room service to bring anything to you just stop by the cafe before you head out. Instead of descriptions on the menu you get to see the food visually before you pick it .
I read the article on the intricate tubing at the Bellagio. Personally I was iffy about the topic because I thought of the sanitary issues due to all the miles of tubing. The article soon answered my problem and stated that the alcohol sterilized the tubes and any leaks are repaired almost immediately. It seems like a great idea and worth the investment to control waste and to also monitor all the beverages in one place. For a place that has about 50 bars...this tubing system seems to be necessary. ATH920
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: I believe that people do need to get more informed on how to help these couples since it is becoming more predominant in today's society.
Room Service More than a Revenue Generator: I think eliminating room service is a good idea due to the loss of money the hotels are having. I think a grab n go style place sounds like a great idea especially since you have the option to pick it up, have it delivered, or just eat in. However I disagree when the article starts to talk about eliminating human interaction by using technology. I think that is a problem in today's society; we are to far into technology, we want the convenience. I think that they hotel industry will always have to have some type of delivery system for food because some people want that amenity on hand at all times and this is fine if they are willing to pay the price.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass: I found this article the most fascinating. I think this is a great idea, it would lower costs due to everything being measured out correctly and not by hand per-say. I think this would be useful in bars all over.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: As a hopefully and bright eyed homosexual hoping to one day get married I think this is wonderful idea and I'm happy that society is finally getting on the band wagon.
Room Service More than a Revenue Generator: If it can save hotels/resorts money why not use the whole grab and go system and eliminate the old system of room service.But I don't think taking away the "human" part of room service in general is good because in our day and age people interact more with there phones then they do with each other.
Drinking at the Bellagio: The only words I would have to share about this is I would love to see this room one day.I think the system is amazing and the fact that it works makes it even more amazing.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: I'm not against same sex marriages or weddings.
Room Service More than a Revenue Generator: I think getting rid of room service and adding the local restaurant delivery or just adding their grab n' go foods is a great idea. Customers have the option of eating in, grabbing it and leaving, or picking it up.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass: This article is pretty cool. I would love to see it one day.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: i feel that this is a good idea because it is opening a new market for weddings.
Room Service More than a Revenue Generator: this grab n go idea is good because a lot of people aren't using the room service. its a good that it will be able to be delivered, picked up or you can eat it there. taking away the human interaction is wrong because going fully to technology is the best ice because people i the world today are to dependent on it.
Drinking at the Bellagio: i think this is pretty cool. if it saves money and helps with measuring everything correctly why not do it.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: I think its great that there is an institute for same sex weddings as they should be able to have the wedding of their dreams just as other couples can.
Room Service More than a Revenue Generator: I think it is important for hotels, or any business for that matter to assess whether something is benefiting them anymore based on the changing times. It was smart of many hotels to incorporate technology into the way hotel goers get food. Also limiting the amount of hours of room service and providing additional ways to get food can help the hotel maintain its profits.
Drinking at the Bellagio: I have mixed feelings about this system. I think its great that it can do an exact pour and measure accurately to save money however I feel that it might take away from the experience of watching a bartender create your drink in front of you. It might turn me off seeing alcohol come out of a gun instead of directly from a bottle. I also wonder how long it takes for the alcohol to get to the gun if the room is so far away.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
Is there a big difference in planning a same-sex wedding planned vs. a hetero-wedding? I would have thought that the process would be the same in both scenarios.
Room Service More than a Revenue Generator:
I think Room Service shouldn't be removed for hotels. Looking at the business standpoint and bottom lines, its understandable why some hotels would want to cut room service. From the customers perspective it isn't exactly the most enjoyable if you had to leave your room to get food instead of being pampered to a meal right in your room.
Drinking at the Bellagio:
This kind of system is great for a business, getting exact pours means less waste. Although it makes everything plain and simple it also takes away from the bartender actually bartending. It doesn't take a great one to press a button instead of eyeballing the perfect amount.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: The best thing you can do as business is to keep an open mind. No matter your orientation, ethnicity, status, etc...money is green and money keeps your business alive.
Room Service More than a Revenue Generator: The article mentions how there is an increase in the desire for less human contact in this industry. To me this seems like a slight problem because part of the hospitality industry is the human element, if you remove it and place it with technology what do you really have left?
Drinking at the Bellagio Booze delivered almost instantly from the bottle to your hand with out leaving your room/seat? what could be wrong with that? one more convenience for the gamblers at the casino, keep the focus on spending money not ordering drinks.
5 Things You Can Do Today TO Prepare Your Business For Same-Sex Weddings:
I agree that you should keep all of your business resources/materials in the best interest of the client if they are of the same sex. Be supportive of their rights and decisions, and make sure that your business’ vendors are supportive as well to be sure the client is comfortable.
Room Service More than a Revenue Generator:
Even though cutting room service in certain types of hotels or resorts can create an inconvenience to the guests, it is a smart idea to have a grab-n-go cafeteria with a variety of foods/menus. This way the customer can see what they are getting and be guaranteed that they would get what they want right away. I agree room service in higher rated hotels is important to keep because the guest is paying more for their stay and are more likely to use the amenity.
Drinking at the Bellagio:
This pump system is great to keep business going in the bars and reduce waste. Plus it seems to be super efficient, safe, easy to maintain.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings
I feel as if gay or straight you should be able to have the same weddings and get to go through the same process. Treat them as if you would treat a straight couple and they should get married in a church. Yes it is a good idea but treat everyone the same.
Room Service More than a Revenue Generator
They should have the buffet but also keep room service. The buffet would be good so that staff and guests can interact with one another for better communication. But also bad because sometimes people don't want to interact with others and they just want to stay in bed and eat their breakfast.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass
This great idea but i really love to watch the bartenders make my drink..that is what i basically pay for when i go out to eat or party.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
I believe that either gay or straight, love is love. No matter your sexual preference, you should be allowed to be happily married using the exact same process. Businesses should welcome any couple because business is business no matter what.
Room Service More than a Revenue Generator:
I think that the cafeteria style places may be a good idea, but I don't believe they should eliminate room service all together. Some guests really enjoy room service and are willing to pay big bucks for it.
Drinking at the Bellagio:
I think that this is an awesome idea. It is very modern and innovative. I don't think they should have bar tenders stop making drinks for time to time or bar to bar, but I feel that the tube system will be very helpful in many situations and is a great idea.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings
I think that it is great that our industry is trying to grow and expand its horizons. At the end of the day this is a business and whether your client is straight or gay they are paying you for your services and it is your job to please them in any way you can. We should try to be as open minded as possible, everyone deserves their wedding day to be special.
Room Service More than a Revenue Generator
I think that all of the examples in this article of hotels changing are great. With all of the new technologies in todays world, face to face communication is not necessary anymore and it is definitely not preferred. People would rather use their smart phone to access everything. It is smart of the hospitality industry to pick up on this.
Drinking at the Bellagio
I think these new pumps and hoses are a brilliant idea. I think their still needs to be a place for your regular bartender because some of the reason you go out to a bar is to have human interaction and to watch your drink being made by an expert bartender... not just a machine.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
I think that this course should not be necessary to take. I say this because as a wedding planner you should be able to fulfill the wants and need of a couple, whether they are gay or straight.
Room Service More than a Revenue Generator:
I think that this concept is a great concept where the location of the hotel is in a busy location such as New York City. Many guest who stay in hotels in the city are most likely there for business which means they are probably on the go pretty often. This would benefit those who need a quick breakfast or lunch and are able to take it to go. In other cases where it is not as busy I think that they should keep room service because some people just like to relax in their room and would prefer to enjoy their meal behind their room doors peacefully.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass:
I think this is a great idea because it is beneficial for large businesses that serve alcoholic drinks. Businesses would not have to worry about bartenders over pouring drinks because the drinks are measured before they are dispensed into the customers glass. The only downfall is customers lose the entertainment of bartenders being able to make drinks in front of them right before their eyes.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: The wedding process should be equal for both types of couples, gay or straight. All couples regardless of their sexual orientation, should be able to plan a wedding comfortably and as they wish. I don’t think you can necessarily “prepare your business” for same-sex weddings with a few tips, people just need to learn to accept each other for their differences; a wedding is a wedding, no matter who it is for. Room Service More than a Revenue Generator: If providing room service no longer brings a profit to a hotel, then a new concept should be introduced. This “grab and go” idea revolves around the guest’s convenience. However, I do think that room service should still be available in high end hotels/resorts. As far as incorporating more technology into the hospitality field, it is ultimately a bad idea, as this industry is all about accommodation and human interaction. Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass: This idea is very cool and extremely convenient for a business but it should be limited. Bartenders are a huge part of the hospitality industry. This system premeasures the alcohol, so it is very efficient but it basically does the bartenders job for him. Part of going out and enjoying yourself is interacting with the bartender as he shows you his skills and entertains you.
Five things You Can Do to Prepare Your Business for Same Sex Weddings:
I believe that no matter what your sexual orientation is, weddings should be of equal importance and equal rights/decisions. Planning a wedding should be stress free and comfortable for any couple, no matter the sexual orientation. I don’t believe that you can prepare your staff for a same sex wedding; it is something that people need to become more open to seeing.
Room Service More than a Revenue Generator:
Limiting human interaction and introducing a new concept of room service by incorporating technology has its pros and cons. Without the interaction people loose sight of the big picture, it will cut down on jobs and it will close people off from one another. A lot of people when they travel or go away on business like the convenience of just pushing a button and having food arrive at their door. If room service were eliminated people would loose the convenience of not having to leave their room and seek other means.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass:
The whole idea of sitting at the bar of a restaurant is for the interaction with the bartenders and others around you. While the idea is cool and creative, a bartender is still needed to sit there and push the buttons to dispense the drinks, but the interaction is limited, or even eliminated. I think that if it was a small selection of the drink list and it was incorporated as a special item then it would mean more, but not take away from the experience.
Same Sex Weddings: A wedding is a wedding regardless of who is getting married. people have weddings for their animals why is there a special course for how to accommodate a same sex wedding. All the needs are the same and should be treated in the same manor.
Room Service: i think that hotels now are more for a place to stay and not a place to go. business people in a hotel are going to be coming and going so i think it is a good financial move to eliminate room service. Drinks at the Bellagio: I think the main purpose of these systems are to control portions. now there is no over pouring everything is pre-measured and there are no mistakes. it is efficient for a high volume establishment like the bellagio.
Five Things You Can Do to Prepare your Business for Same- Sex Weddings I thought this article showed how great this new market will be for the couples and companies working with them.
Room Service More than a Revenue Generator This concept is great for the consumer and for the hotel. The customer is able to get any meal and not have to wit for a server to come up to their room. It also ensures the food is hot or cold. For the hotel it is great because they do not have to have staff running to rooms. The hotel could hire less staff or use them for other things.
Drinking at the Bellagio This article was very interesting. I like how they can control were the alcohol is going. A bartender is not over pouring drinks which saves the company money. There also isn't a need to have as much space to store the bottles behind the bar so the hotel can use that space for other things. AEM920
Same-Sex Weddings- I believe that marriage is one of the most exciting moments of a couples relationship and a big decision. Regardless of same sex or not the event planners should do everything in their power to make it how the customer wants. It's their money and there choice they should be accommodated as so. Room service- I think room service is a great and cool option for the guest. At the same time, if it generates such a low revenue it may not be worth it for the business to keep the service option. I think it all depends on the establishment and the location. High end hotel and resorts should still offer the service because it makes the guest feel special. Drinking at the Bellagio- This system sounds really cool and seems like it may save money with exact measurements and will help avoid accidents such as dropping bottles. Bars are a form of entertainment and a big part of that is watching the bartenders make your drink as well as others. This system may hurt the entertainment side of bars.
When I first started reading about the classes for dealing with same-sex couples I thought it was an okay idea. However, the more I think about it, I just don't understand. I feel as if people are doing a bit too much. Why do you need to take courses on how to deal with same-sex couples when they are just like any other couple. I seriously could go into an extensive debate about this topic, but to keep it short and simple, I don't agree with or understand this at all.
I actually agree with doing away with room service in hotels. I just feel that when you go on a vacation you are usually out of your room for the majority of the time anyway, so the grab-n-go would just be a little more practical. I also agree that the diamond hotels, however, should continue to have room service since you are paying that extra amount for the experience.
I found the article about the beer tubes amazingly interesting. I don't drink but the idea behind the system is so smart. I love it. Even though it costs a lot, I believe every resort should invest in one of these rooms.
Five things you can do to prepare your staff for a same sex marriage: I think the best thing you can do is to inform your staff of the event and what will be happening during the event so no one is taken by surprise. This will allow them to prepare and control themselves no matter what their opinion is on the situation.
Room Service: I think room service is always a good option to have available for people. If you were to eliminate it I think that people would complain and that could be bad for business.
Drinking at the Bellagio: I think this is a really cool and smart idea. It adds a little bit of mystery as well as cuts costs for drinks. It would also help with alcohol cost and money being lost.
Five Things You Can Do to Prepare your Business for Same- Sex Weddings I agree with same sex wedding because it is legal for some state. If they want to get married, they will probably go to right state that passes the law for same sex marriages.
Room Service More than a Revenue Generator This concept is great for the consumer and for the hotel. Because it saves time for people. Usually people go to hotel for business or for traveling. If they call food (room service) will be in room and you don’t need to pay right after meal. It will be in your bill for check out. You won’t have to get out of your comfy bed to pick up your food or drinks. You just need to pick up the food and call.
Drinking at the Bellagio I don't think it's not a good idea because tube may cause a lot of problems. Using tubes, the workers would have to clean every time. Bacteria may grow on them if there’s not liquid running through them. Also it will charge money for change or cleaning tubes and they should have a lot of drinks in hotel then it should need same amount of tubes. Waitress won’t be getting any tips.
Same sex weddings- I agree with the same sex wedding. It is legal in some states, and it will be a great way to make money. I also agree because this is a growing trend in the United States and its going to continue to get bigger.
Room Service- I think its a good and a bad idea, because when some people going to a hotel they expect someone to bring them food, that's what they look forward to in the mornings. Its a good idea to because people that want to just grab food and go could just do so. I wouldn't want to go to a hotel with no room service, i liked to get catered to when I'm on vacation.
Drinking at the Bellagio- I think its a cool idea for now because its saving them money and its easier to make drinks, but these long tubes could cause a problem in the future. The tubes will need to be cleaned all the time so that no bacteria will grow, its going to cost you to have someone clean it for you.
Same sex Marriage I agree with the the steps, it would be bad business sense to say no to a wedding couple, having the steps is to expand the market. Room service From a business sense getting rid of room service seems like the best idea. Having a new style where the customer can get the food from a cafeteria style will cut cost and make a profit.
Drinking at the Bellagio Having all the liquor in a single room seems like a great idea. Making it where the bartenders don't have to worry about amount of liquor in a single cocktail. Which makes it easier to find employees to work the bars.
Same sex weddings- I agree with same sex marriage, a marriage is a commitment between two people who are in love regardless of their sex. Even of who it is, when owning a business you should be prepared for everything that life brings your way and thats why no matter what every business deal should be dealt to the best of your ability.
Room Service- Currently it's all about competing with the latest trends. It's not a surprise when hotels start changing for the better. It always a good idea when you have different options for your costumers.
Drinking at the Bellagio- I think it's an ingenious idea to have. It controls the amount of alcohol poured into each drink, minimizing the amount of waste and cutting back in the amount of money you can potentially loose.
Same Sex Weddings- I Agree with Same sex Weddings. It is a lot more common present day than is was in the past. It is legal in a large majority of states and allows for a greater profit to be made. It has become a large trend, not only in the United states but also throughout the world. It is only a matter of time till it is legal throughout the united states as a whole.
Room Service- I think eliminating the traditional room service is a good idea. It's no longer a popular trend as it once was in the 50's and 60's. It is a much more recent trend and a convenience to have a grab and go service. I myself personally like the grab-and-go idea being very self sufficient myself. I like the option of being able to choose myself.
Drinking At the Bellagio- I think it's a very interesting concept for a high output establishment. It controls waste to a new limit calculating every shot to be perfect to reduce excess waste. It also allows to put out more product by which increasing the profit margin. Although it must be hard to keep clean and sanitary, it is a great concept.
Same Sex Weddings- I think this a great idea for Wedding planners and the wedding industry as a whole. I feel like this class can help same sex partners feel more comfortable around their wedding planner and as a result get a fabulous wedding.
Room Service- Room Service is a thing of the past. People are not staying in their hotels rooms. They are always on the go. Easy and quick service places in where the industry is going I feel.
Drinking at the Bellagio- This is a great way to keep beverage costs down. It also helps the bartender pour drinks more accurately and quickly potentially raise the bartenders tips at the end of the night.
Same sex weddings~ I think that it is great that the government has finally come to realize that it doesn't matter the sex of your partner, and that love is love and everyone should have the same rights. That being said i don't think their needs to be a course just for same sex marriage. Every couple is different, so one class to generalize a stereotype is ridiculous. I think an event planner should be open and warming no matter what the couple is.
Room Service~ Personally I don't want to deal with anymore machines than I already have to. It is nice to have face to face interactions and feel like you are being heard. Rather than being sent through voice automated machines and technology. I think it would nice to have a quick option as well as a room service option.
Drinking at the Bellagio~ This isn't a bad idea. It could be potentially helpful and lower overall cost.
Same sex- I agree that they are making a certification for same sex marriage. I think this should be done since 2 states have already passed and possibly more to come. I think by having this certification everything will be handled properly and no one will get offended or hurt if they don't have it.
Room service- Hotels U.S. wide in honolulu, NY city, Chicago and Oklahoma are changing there room service some what. There changing from conventional room service to a grab n go system. Customers can order artisan sandwiches, pizza and things like that and then go pick it up and take it with them. But some 4 and 5 star and AAA hotels are required to still have room service.
Drinking at the bellagio- this system has a central room for all the alcohol. Each gun that is in the bars accomdates multiple pour sizes and over 144 pre programmed cocktails, some containing 5 liqours. Some of the tubes can travel up to 1000 to 10000 feet. About 67 shots per shift per bartender are served.
Same sex Weddings - With same sex marriages being legal in more and more stated every month, it is something that must be prepared for. As a catering service or any company in the wedding planning process you do not want to be caught off guard or not prepared. Effective changes may be minimal, but mean a great deal to the couple looking to get married. Corporations need to stay open minded as the first years of legalization goes by. Love should not be discriminated.
Room Service - a tradition of hotels for generations. Hotels going electronic and/or technological savvy for its consumers is just another way of keeping up with the trends and saving costs. One thing the industry can not do is lose money in a service that is not profiting. Although the face-to-face service will be depleted. it might stand a chance by studying customers trends and providing cheap fast options during their stay.
Drinking at the Bellagio - The Bellagio sets the standard of a new trend. However, although more convenient it also cuts jobs for a lot of bartenders. I could however, see it as more efficient and time effective for big corporations such as hotels, casninos, and restaurants. Overall costs after installation, would more than likely cutback a lot on costs allowing for more money in other general areas.
Same sex weddings - Personally I believe in people having equal rights so I think it is a great idea for the wedding industry. It gives the workers a chance to be able to work with diverse groups, without them judging them, and will help move the process and have a wonderful wedding.
Room service - I personally work at a hotel, and have worked at a few and i think it could be a good idea, but at the same time i see the flaws. I like how they can make it delivery and grab n go, but at the same time if you are doing delivery the only thing you are doing is lowering the price of food, is a cop out of room service, and the waiters don't actually get tipped. As well as for the 4 and 5 dining hotels I like how they still want to keep it traditional, because like they said people who want to eat at 3 or 4 in the morning after a long trip if they dint have room service they either cant eat because everything is closed or have to wait a few more hours until breakfast is open.
Drinking at the Bellagio - I think it is a great idea for a casino, especially because the guests or gamblers people who are at the casino don't want to have to wait until the bartender looks up the drink or wait in line, in case the bartender doesn't know the drink, where as the bartender can just stay at the nozzle and push the buttons, and it u know it will make the drink right and accurate. But on the other hand if the bartenders want to know how to actually learn how to make the drinks it will be hard, because all they have to do and all they have learned was to how to push the button on the nozzle.
Same sex marriage: I think it's great that people are becoming more aware that same sex marriage is going to happen, and that they should be more prepared about it.
Removing room service from hotels: I think that the hotels ideas about using the more "cafeteria" like concept and removing room service is very smart. If hotels are loosing money by having the room service option available, than I think they should eliminate it. I think that having some sort of cafeteria available to the customers is smart, because people would be more willing to buy something. I have been to some hotels and have never used room service, because it is expensive. But obviously, as it was pointed out, the more luxury hotels guest wouldn't have to worry about that.
Drinking at Bellagio: I feel like this trend is really cool and a thing from the future, but i feel like its making it so bartenders don’t really have anything to do. All they have to do is push a button. But, because this type of establishment has so much traffic; this defiantly saves time it takes to make a drink. And because this establishment gets so much traffic, the can afford this type of technology.
Same Sex Wedding- It is a good idea for businesses to know how to work with same sex couples for wedding, but at the same time they are regular people wanting a wedding. I do feel that those couple may feel more comfortable knowing that the business has some experience working with same sex weddings.
Room Service- Room service seems to be a popular thing about ten years ago, but it has began to die off. Many people are staying in a hotel because they are away on business or on vacation. Some are there to see the area around the hotel. Many do not want to sit in there rooms and have to wait for food. Many want a grab and go meal. Room service does not always provide that grab and go some people may want or need.
Drinking at the Bellagio- The idea of having a big room to service every bar in the hotel is a huge advance. Being able to have a bartender serve drinks quickly and efficiently is a huge help. These accurate pours can help save the hotel save money by avoiding over pouring. It is a great investment for a hotel to work on.
I think that no matter what your sexual preference is you should be able to celebrate your wedding like any other wedding. With that being said I also believe that classes should not be taught for this, planning a wedding should be fun and just because it is a same sex wedding doesn't mean its going to be more work.
I think eliminating room service hours is a good idea because it will help cut down on labor cost in a way. Having a cafeteria where people can get food is good because they can have more of a variety of food to choose from.
Using a gun for serving liquor could be good and bad. It could go good because it can help cut down on money lost from bartenders free pouring. It could go bad because the system can shut down and then you would have angry customers because they won't have any drinks.
For the same sex weddings, accommodating them to the fullest extent is definitely an i deal practice these days. With more and more states backing same sex marriages, your property should get to know what to expect and have preparations for such events.
Eliminating room service is both good and bad. Some hotels can save money on labor by getting ri of the practice and replacing it with the easy grab and go facilities or something that will suit guests and their interest in eating in their rooms. On the other hand, keeping room service keeps your diamonds. The ratings that high end establishments can almost sell themselves with the expectation of pampering that most high paying guests pay for.
It helps the bartenders keep up with high demands with a pump system. People like quick service almost anywhere they go. But having such a large scale and intricate system to feed whole resorts, there creates more room for error. Murphy's law could take effect
Same-Sex Wedding Planning: I think it is a great thing that they are doing because homosexual weddings are growing as more states accept it. Because of this, homosexual couples need more accepting wedding planners that have options that can appeal to more couples. Sometimes just tweaking wedding plans to what they want can make it all the more special for the couple.
Room-Service: I agree with the direction that many hotels are going in. Many people staying at hotels are not looking to be in the hotel all day where they need food in their room. They are generally grabbing something on the go or in a restaurant. It is still a nice option to have partial room-service for the few guests that want it, but to mainly have a cafe or something in the lobby to offer food to grab when convenient. Also, the technology-based ordering options are great for the large portion of the population that is technology focused.
Drinking at the Bellagio: This is a a great idea to increase efficiency and decrease beverage and labor costs. It is clean, safe, and the exact pours would help with waste. This works well for a casino where drinks are made quickly and mostly not in front of the customer. This would not work as well in a normal bar or a place where the customer watches the drink being made. Part of the bar experience is the show of your drink being made and using the tubes would ruin that because the drink is coming out of a gun.
Same Sex Weddings- I do think there is important knowledge to be learned from a course such as this. There may be certain traditions that shouldn't be followed depending on the client. As a part of this industry, you need to be slightly sensitive and accommodating to such needs.
Room Service- As with all aspects of a hotel, if something is costing to much money and not making a profit then it should be re-analyzed to cut. Room service is definitely something that is a necessity in a hotel for convenience and luxury. However, that's not to say that it can't be revamped and changed. As far as the 4-5 diamond rating for hotels is concerned, if you want the diamonds you have to offer the full rooms service experience. Being that luxurious does have its draw backs sometimes.
Drinking at the Bellagio- A pump system that the Bellagio has is definitely a huge benefit. After the initial investment, it might not seem it, but you will make a higher profit. You won't have bartenders over pouring, or perhaps having liquor disappear. Bartenders also can't under pour, you get that ideal "cookie cutter" production. Each time you order a drink it will be exactly the same.
Same Sex Weddings: i think its wonderful that the gay community can have a wedding program that caters to them because they went through alot just to be able to get married so they need something special. The wedding program is also a revenue builder because there is a large population of lesbians and gays. Room Service: For the hotels who have many surrounding eateries and room service is becoming a hassel i believe they should just implement the grab and go idea. For hotels like the one i currently work in thats in a somewhat isolated area, they should keep room service because the frequent customers love it. Drinking at the Bellagio: This article was very interesting because i wasn't aware that there was even a pump room for bars. Its definitely a good investment because it saves on labor cost and you liquor is not being wasted due to poor bar tending skills
Same Sex Marriage ~ I am personally happy that the government is finally realizing that people no mater what sex can fall in love and should be able to express themselves and there love by getting married. We are supposed to have equal rights, right? I disagree when we talk about have a class just to get people comfortable with planning a same sex marriage. A wedding is a wedding and if you can plan a wedding with a man and women who want different things then a man and man or women and a women shouldn't be any different. I work a restaurant were we also do banquets for weddings and just this summer alone we did 3 same sex marriages and our brides and/ or grooms have been treated as equals and had a great wedding.
Room Service ~ Have you ever called Verizon because you needed help but all you get is a recording and you must press all these buttons and your still not able to talk to a representative? I feel like ordering room service can be like that too. its not always an easy precess like it should be. so whats the point?
Drinking at the Bellagio ~ This can be a positive thing yet negative. when you order a drink you expect to see it made right there in front of you so the customer is now loosing the BAR experience although on a more positive note it can help the flow move faster and its better portion control of the product.
Article 1: I mean it is great that same sex marriage is finally getting attention from the hospitality community in writing but I think that connection has always been there. If you are in the business of planning weddings you should, from the start, want to please each couple based on their wants. Sexual orientation should really not make a difference. Sure, stereotypically a gay couples wedding may be more over the top than a straight lawyer couple but again do you need a book to help you prepare for that? Talk to them!
Article 2: I completely understand why and how room service has taken a back burner in some hotels. First off, so overpriced not to mention, from my experiences it takes forever. Thats besides the issue I guess but the bottom line is if the hotel is losing money on it, from a business perspective it of course you are going to discontinue the service. There are those old school hotel guests, that are used to having their meals delivered on a silver platter, literally, and for them they are going to have to start deciding where they stay based on that preference. Times are obviously technology driven and I personally think for my generation and even those above it the new quick to go options are the way to go!
Article 3: How awesome is that! I have been a bartender before and it would have been nice to just push a button and have a perfectly mixed drink come out...Chaching. I think the technology is fantastic and as long as the pipes dont get moldy(they say they don't) keep on "pumping" those drinks out. hehe. On a side not, I wonder how much a cocktail costs at The Bellagio....
Same-Sex Wedding: I think this is a great idea and it will make a lot of money. Now that these same sex couples can plan their weddings with a wedding planner that is understanding, and wants to do everything to make their wedding perfect, the couples will be happy and word can get around about this business. Room Servie: I think this is a good idea because in our lifestyles now everyone is accustomed to getting things handed right to them. Customers will be upset at first, but just because the hotel takes out delivery does not mean you won't still get that good food, you just have to pick it up yourself. The hotel will still make a lot of money off the cafeteria, without all the hard work the employees had to put in to delivering food. Drinking at the Bellagio: I think this is a good and bad idea. I believe that it is good because it will help the owners keep a tap on their alcohol consumption, and there will be less thefts. Also, it will help the bartenders because they won't need to worry about breaking bottles or over pouring. It is also a bad idea because I feel that after a while these tubes will get dirty. They say that they are clean, but who really knows how clean they are inside. Also they will most likely break, and even though they say it can be fixed, some cracks can't be.
Same Sex Marriage- I think that no matter what the sexual orientation of the couple is they should be given the same opportunities as heterosexual couples while planning their wedding. Every couple should have the right to a traditional wedding ceremony including all the specific details that go along with it. In addition, I don't think it is necessary for people to take a course or go through training to mentally and physically prepare in order to plan a same sex wedding. Although I disagree with this article, I think that same sex marriages are going to become more common now that they are legalizing in some states. This means that wedding planners should become familiar and acquainted with same sex couples and tending to their specific needs.
Room Service- I believe that room service is growing to become outdated and obsolete. When I go on vacation, whether is be internationally or in the U.S., i like to explore the location I'm visiting. I enjoy dining at new restaurants, doing adventurous activities, and socializing with the locals. I myself have never ordered room service. With this being said, I don't agree with room service being available at hotels because its expensive, increases labor cost, and allows the customer to be lazy. Go out to eat instead of eating in your plain and simple hotel room. Explore, dine and experience for christ sake!
Bellagio- I was amazed at how far technology has come to play a huge role in the beverage industry. This system that the Bellagio has is just incredible! Even though the system is an expensive investment, it decreases the probability of issues to occur. They completely eliminated the labor cost and waste. Bartenders don't have to worry about over-pouring or under-pouring which decreases the amount of mistakes they could possibly make. I think every large establishment should research and invest in a organized system such as this one. If i had a hotel, casino, club, etc, i would say, "SIGN ME UP"
5 Things You Can Do To Prepare your Business for Same Sex Weddings: I believe people do need to be informed on how to help the couples. They shouldn't be drastic differences but situations may need to be handled or viewed differently when working with a gay couple. Room Service More Than a Revenue Generator: Just from the fact that since 2007 room service has shown a downward trend is reason enough to get rid of it. Nowadays people are watching their money closer and closer. The people who do have the money to pamper themselves with room service are most likely not going to go to a resort that middle class people can afford. They are most likely going to going to higher ranked resorts (diamond rating) and expect and get top notch treatment, room service being a big part of it.
Drinking at Bellagio: The pump room is a very unique concept. It's a good idea, it helps bartenders serve guests faster, helps ensure accurate pouring and is easy to maintain. One uncertainty about this that I have is exactly how clean are these tubes kept? There has to be some kind of upkeep or cleaning process.
Room Service I really think it will save the hotels a lot more money just to have a 24 hour grab and go restaurant instead of room service. I looked at this restaurant's website and noticed it is quite pretty, not the gross cafeteria style dining hall I imagined at first. Also whenever I stay at a hotel I leave the premises to eat at a real restaurant because when in Rome you don't just eat at your hotel let alone have food sent to your room.
Drinking at Bellagio: I agree the pump is going to save money and time for the Bellagio but I know a bunch of people who are very interested in becoming bartenders for the showmanship. It is true that not all bars have exciting drink making but as a guest it would just be more fun to see a line of bottles that are going to make a drink or of course the bartender juggling bottles will not happen if its all from a soda gun. Also the bartenders may be getting smaller tips because of this in addition to feeling untrusted by their employers.
5 Things to Prepare Business: I found this article to be informative, yet somewhat common sense at the same time. None of the five listed steps were anything that I personally could have/ would have thought of. If you are trying to make the homosexual community (or any community for that matter) feel welcome inside your establishment, it is only common sense that the owner would do everything in their power to make them feel as though steps were being taken to change the dynamic of their company.
Room Service: This article took my interest from the very first sentence. Being in the culinary field, it is always interesting to hear about and research different food trends as they evolve over time. It was also nice to see that this article explored the different styles of hotels (middle of the road to high end) and explored the profit margins of each. For me, it makes perfect sense of why the sales in room service have gone down over the number of years. For one, the food gets a bad reputation for being overpriced, slow, and above all else usually not tasting as good as if it were direct from a restaurant kitchen. Food always seems to be at incorrect temperature and often times suffer texturally due to being put under metal domes to keep warm. Also, as stated in the article, people now are interested in something quick, not the typical 45 minute wait of a room service meal. Maybe the issue isn’t whether or not room service is an obsolete practice, but maybe the issue should be of how to improve the overall quality for the guest. Personally, after a long day of travel, the idea of someone bringing my food up to be at a moment’s notice appeals highly.
Drinking at the Bellagio: This system sounds like it is state of the art. The practicality of these machines is remarkable. The ability to control exactly how much alcohol is being dispensed insures an incredibly accurate beverage cost. The fact that drinks are as easy to make as pushing a button insures quality and consistency time and time again. Because beverages are stored in boxes as opposed to bottles, waste is lessened and can help benefit the environment. What is the con to this system? The only one I have deals with skill and talent once honored and sought after within these establishments. Part of the charm of food and beverage for me is knowing that another human hand prepared my meal or accompaniment. It almost tastes better knowing that a skilled employee prepared my dish, as opposed to a computer. It almost loses the charm of going to a bar/ restaurant knowing that an automated machine produced your product.
Room Service: I really like the idea of eliminating room service for the grab-n-go cafeterias. It will cut down on cost as well as eliminate extra work for the employees. The grab-n-go system would allow for guests to grab food on their way out of the hotel or even sit for a nice meal instead of waiting for the food to come to their room. Same Sex: I am pleased to see so many advocacies for same sex marriage but same sex marriages should have the same process as any other wedding. Same sex couples should have the option to have a traditional wedding. I don’t think it’s really necessary for people to go through this course to get prepared for this type of marriage. Drinking at the Bellagio: The system is a good idea but I don’t really like it. Although I do not like the idea, it can be beneficial when it comes to their ultimate profit. Businesses won’t have to worry about theft, over pouring or damages. But it I don’t like the idea of having alcohol coming from a tube anywhere from 1,000 to 10,000 feet away. Furthermore, how do customers know the tubes and bottles are sanitary and that they are actually getting what they are paying for?
Same-Sex Weddings Every couple deserves the right a freedom to have a traditional wedding as they choose to no matter what their sexual preference may be. It is definitely becoming a bit more common to see same sex marriages popping up across the United States. As much as I do not agree with this article, I only see the progression of same sex marriages continuing to grow slowly but surely and becoming more widely accepted. The states that have already legalized same-sex marriage are prime examples of this progression.
Room Service It's quite clear to see that hotel service revenue has decreased for the most part over the past sex years. This is due to the rise of technology advancements. This is leading the customers to not need to purchase any extra amenities. Most of these things that use to cost extra fees are now just included for free because of how common they are. For example, color tv's in every room, as well as the customers no longer need to use the phone provided because in this day and age nearly everyone has a cellphone in which you can make unlimited "free" calls from. Technology is of the norm in this day and age. Everything that once use to produce a revenue no longer is. I still believe that a full-service hotel should have a well-staffed room service crew at all times because it adds to the elegance of the guest's stay.
Bellagio Accuracy when pouring alcohol is very important when being a bartender. This could draw the line weather you make money or lose money, therefore it is essential that one does not over-pour. It is very easy to find yourself over-pouring if you do not pay attention or just plain don't care about the business. The use of the pump is a great idea because it will assure accuracy of all the pours allowing little to no room for error. The pump would provide fast and accurate service allowing the bartender the rack in the bucks while making all of the customers happy at the same time. Maintenance of these pumps would have to be taken care of daily to ensure that they are pouring clean and sanitary drinks each time.
Article one: The same sex weddings are something i never thought about before from a hospitality standpoint. The article really put it out there that you have to think differently and plan them carefully. Now looking ahead this will be an important topic as more and more states legalize same sex marriage. This course may be worth it if someone is going to accept this as something that will be a part of wedding planning in the future.
Article 2: It is about time antiquated room service is done away with. They hit the nail on the head with the fact people want to use technology and are used to being able to have everything they need be an app or web search away. Grab n go is an easy concept i am surprised more hotels don't include as it efficient and saves labor costs of having people on call for orders in the wee hours of the morning. Instead i think they need reduced hours and more ways for the guest to have access to ordering through there tablet,PC or smart phone. This alone will attract guests and reduce costs drastically.
Article 3: Great and interesting article that was my favorite of the 3. This system must pay for itself within just a year of installation compared to doing this by normal means. Other than the obvious benefits it also saves on having to have bartenders be thoroughly trained and have a way to prevent loss from theft, mis-pours and human error when a bartender can't remember that cocktail recipe on a busy night.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: It is good to see some support for same sex marriages. I don't know understand why same sex marriages is a big deal that some can't be celebrated traditionally. In truth there is no real harm nor threat about same sex marriages. Two people are in love and they happen to have the same gender. I don't see any harm in that.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass - This was very interesting that there is one room that has all these tubes and devices that help supply bars within the same operation. It is definitely a great way to make customers drinks at a fast pace and relax some stress off of employees. Though I don't support it because I prefer the traditional way of making drinks. Something about seeing a bartender that makes my drink properly and right in front of me is cool.
Room Service More than a Revenue Generator: This article definitely took me by surprise. I like the idea that food would be delivered fast to me after minutes of ordering for it. Even that room service is becoming obsolete and allowing local restaurants to take its place really shows profitability in both aspects of companies. The hotel has satisfied customers that receive great food at little waiting time after ordering it from local restaurants.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: It is interesting to watch trends such as these pop up over time. It would be an excellent idea to market your Business to same-sex couples. Many times there are entire businesses that will center on this type of wedding. If you can introduce yourself into that market, that will give you a competitive edge over those business that choose not to aggressively market themselves to same-sex couples.
Room Service More than a Revenue Generator: I believe that although room service is a department which sustains a constant loss that we will never see the end to it. Although smaller hotels, business hotels or hotels that generally only rent rooms to travellers staying overnight will probably eliminate room service it will not be without adding additional services to their breakfast and other dining operations in order to stay competitive. I don’t believe that we will ever see the elimination of room service in large resorts and luxury hotels as it will soon be seen as luxury, available to those that have the money to spend.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass: This is probably one of the cooler things that I’ve seen. My main interest is in the beverage industry, and this is an amazing piece of technology. From a cost-control stand point this system is perfect; however it does eliminate the ability to give heavier pours to loyal customers (Good and Bad). The system is also great as it provides a single location for the storage and distribution for the entire property, which reduces costs related to delivery and storage, repairs, refilling and cleaning.
Five Things You Can Do To Prepare Your Business For Same-Sex Weddings: I think that it's great that the same-sex couples are finally getting a chance to marry. what I don't understand is why people have to take a course to put together a same-sex wedding.
Room Service More Than A Revenue: Eliminating room service can be either a good or bad idea, but adding a grab-n-go restaurant while still having an option to have food delivered is a great idea. If they don't want room service they can pick the food up on their way up to the room or on their way out.
Drinking At The Bellagio: I thing because today's society is used to having the world at their fingertips, this is a great idea. By using this invention you are eliminating over pouring/ waste which is saving you money.
Gay Marriage: I'm interested (an generally just happy) that this kind of article finally exists. It's nice seeing someone writing about gay marriage not just as "it should (or shouldn't) be legal," and instead acting on the fact that an increasing number of states already acknowledge the act and that people should be prepared for when receptions, services, etc are reserved for gay couples.
Room service: I thought that AAA requiring room service for both their 4 and 5 diamond ratings was interesting. The article talks about how hotels adapt to new ways of running their business in order to keep up with their guests' demands, yet AAA still sees this service as one that should be given in highly rated hotels.
Bellagio: It doesn't have too much to do with the process of alcohol traveling through tubes (which is fascinating to me), but I thought that having 144 cocktails preprogrammed in a bartender's drink gun in ridiculously lazy. That cuts out a lot of the work that bartenders should know (in my opinion) and I feel that if we have this kind of programmable dispenser for alcohol, then we won't need bartenders at all.
Room Service More than a Revenue: I found this article to be very interesting on the statistic level; I had no idea room service had fallen that much in recent years, and I have no idea it was so popular in the year 2007. I honestly believe the 24/7 grab and go style cafe would produce the most revenue for hotels that are near airports, off of the highway, or more focused on convenience rather than luxury. These hotels don't need the added fees of room service, because it's mostly business people or travelers that just need a place to crash. I know that hunger trumps laziness, and if they are craving pizza at 1am, they will make that walk down to the hotel lobby to get food if it means not leaving the building. I do believe that the AAA 4-5 star ratel luxury hotels should keep their room service. The people staying at these hotels are looking to vacation, or unwind. If they want to be waited on and have their meals delivered straight to their room, that should be an option. They are usually prepared to spend the extra money to have their food brought upstairs. All of these articles were very interesting.
Same-Sex Wedding I think this article is a great idea. Same-sex weddings are a growing industry,and are one of the fasted growing trends. Businesses can profit immensely from such a good cause.
Room Service This article is spot on. I never really thought about the concept to remove room service. This article does a great job comparing the pros and cons. It sighted good examples of when the concept would be a good or bad idea. I don't it would be either one, unless u lost profit.
Drinking at the Bellagio Wow. I never really to took the time to think about how all the alcohol gets serviced through into the bars. One giant source; a room full off 1,800 bottles getting pumped simultaneously. That's really cool. I expect more hotels/casinos will buy into the concept.
Same Sex Marriage: I think that it is great that same sex marriage is finally making its debut after all this time. I do not believe that classes are needed to be taken in order to "learn" about how to put together a ceremony for them. As a wedding planner you are there to please and accommodate the wedding party. You listen to them and what they want, classes are not going to tell you anything different, two men and two women can still have a somewhat traditional wedding just like one man and women can have. It's all in the customers wants, everyone is different, and I don't believe homosexual customers should be treated any different.
Room Service: I like this idea that full-service hotels are switching over from room service to these little grab-and-go cafes. Although room service is a great idea if you are craving a late night snack or breakfast in bed, these new trends are not all that different, it still allows you to have options as well as customized coffee that is still available to be brought up to your room.
Bellagio: This article was very interesting to comprehend, it really shows you how advance technology is really becoming. It is great that it requires very little maintenance to maintain, as well as eliminating a lot of wasted alcohol from messing up drinks or pouring to much/to little of one liquor, or stealing of bottles.
Same Sex Marriage: I think as a professional event planner would have a full knowledge on how to plan a same sex wedding ceremony, yes it will differ a little more than a traditional wedding.But I fully believe that they would be able to handle themselves without having to further their knowledge/ education. This should be a very easy transition. With no special treatment.
Room Service: I think the whole grab and go thing is a better idea then room service, granted actually ordering the food over the food over the phone and not leaving the room is a luxury within itself, and most of the time the food is great; on the other hand the whole grab and go is a more practical way of getting the food the way you want it prepared.
Bellagio: This is by far the most effective way of distributing alcohol throughout a casino. I really like the idea of alcohol being distributed through tubes/ at the bar tenders fingertips. I think that this system of operation maximizes profits greatly; due to the fact of that there is no time wasted on the gathering/opening/pouring of various bottles to create a drink when the bar is busy. I think that all casinos/hotels/bars and restaurants should all be looking into this as an option.
Same Sex Marriage - I do not have much to say about this article except that like many others think, there should not be a course on how to handle or set up a gay or lesbian wedding. My family owns a wedding center in Rhode Island and have been doing gay and lesbian weddings for over 30 years without any help, why all of a sudden do people think it is necessary.
Room Service - As a student and living on my own, I have taken multiple vacations and every time my friends or family stay somewhere in the 4-5 star range. Most people can afford the room because it is that one time vacation that you saved for, but who wants to pay for room service that cost an arm and a leg. Not me... That being said, I don't find it something that should be discarded completely but a few Disney World resorts have already done away with room service almost completely and simply use the fresh buffets that are changed out all day long to keep the food as fresh as possible.
Bellagio - This is something I never knew existed before I read the article. Cool to know about how far technology has come these days. Many bartenders don't need too much practice in this case because now the technology does all the work for them haha. Pretty soon there wont even be a bartender. So in a way this could be a potentially bad invention.
Regarding room service, I feel that hotels are stepping in the right direction. Hotels, much like other hospitality services need to evolve with the times. Especially in today's day and age, people don't travel somewhere to spend all of their time in their hotel. They want to explore the area surrounding the hotel, limiting the time they have available to order room service. As long as the quality of food stays decently high, I feel that this is a great idea.
Regarding the liquor room at the Bellagio, I would be afraid, as an owner, that the quality of the liquor may be affected as it travels through the tubes. I'll be the first to say that I don't know enough about the system to criticize it, however this soda gun approach seems a bit frightening. As tubes in soda dispensers get old, or are not used as often as they should be, lines can rot and/or impart undesirable flavors on the soda. I feel like this would be the same in this case. Also, if a bartender presses the button for, say, a Cosmopolitan and the bottle of Cointreau is tapped, the guest will be receiving a drink with a key ingredient missing without the bartender being able to tell before the drink is served.
Regarding the same-sex marriage article, I was not able to download the PDF of the article. However, I feel that same-sex marriages should not be treated any differently than traditional marriages. A man marrying another man or a woman marrying another woman doesn't need to be treated any differently than a man marrying a woman. Both sides are in it for the same reason: to get married to a person who they love. Any experienced wedding planner should be able to cater to his/her client's needs.
Same Sex Marriage: I think that having something be available for wedding planners to better prepare and understand how to plan a same sex wedding is a good idea. While some may not need it, some may feel more prepared and enjoy that they have the option to learn more, or have any questions that they may have be answered. There are classes all the time for wedding planners, so that they can stay current with all of the different changes in the wedding industry today- technology, food, venues, etc... it makes sense that there would be places to become more informed about same sex marriages.
Room Service- I think that room service is really just dependent on the type of hotel. As it said in the article, some people go to hotels expecting room service, and it is necessary to keep certain ratings. For hotels where the room service is not seen as a necessity, whether or not it is available should be dependent on revenue. It is up to each hotel to determine whether or not room service makes money or wastes money. That being said, the idea of grab-and-go in places where room service does not bring in revenue is a great idea. As long as the customer is happy, that is all that matters, and it seems as though many customers have been very pleased by the alternative options that have been presented in hotels in lieu of room service.
Bellagio: I have heard about this system before, and I have always been fascinated by it. It makes a lot of sense to have everything be automated. With the amount of drinks being made everyday, it is crucial that there be a system that makes sure each pour is the same. Having just one bartender who over-pours, could end up costing a lot of money. The system is really quite genius, and I would not be surprised if soon the technology was being offered to all restaurants and bars on a smaller scale.
Five Things You Can Do to Prepare Your Business for Same-Sex Marriage: I think that people do need to get more educated about same sex marriages in the hospitality industry. Since gay marriage becoming popular in recent years, people whom work for the business need to know how to threat those people. It is a great idea that the companies join for the certificate programme. On the other hand, it helps businesses to raise their money.
Room Service: I think that hotels shouldn't remove their room services. If you remove the room service what is the point that staying in a hotel. People go to hotels to get comfort any other place besides home. For me, costumer satisfaction is very important. Hotels can serve different ways too but they have to had a room service, it is an essential for hotels.
Drinking at Bellagio: The idea of tubing is great but I love to watch bartender when he is preparing the drinks. However, it is still great. They should keep the bartender until the employees get to used to it. On the other hand, it is totally saving you time+money and also very innovative for large companies.
Same Sex Weddings: I think this is something that every business should take into consideration. Same sex couples shouldn't feel like they're being treated any differently than heterosexual couples. I'm happy to see that there is more of an effort being put into giving same sex couples the rights as everyone else.
Room Service: I think the idea of the cafeteria style "grab & go" is convenient and the latest trend for hotels. However, I don't believe that room service itself should be completely eliminated. I think some of the allure of going on vacation is the ability to get room service at any time and not have to leave the room if you don't want to. Maybe if the hotels decided to limit room service to made to order foods & everything else (sandwiches, salads, & such) be at the "grab & go" only.
Booze Tubes: Although I think that the miles of tubes and smell of alcohol through out the hotel may be seen as interesting and "cool", I think this concept takes the fun out of bartending. Part of going out to the bar is the experience, which includes watching the bartender make your drink. Especially in high tourist areas, like Las Vegas, where bartenders entertain their customers by flipping bottles in the air and behind their backs.
Same Sex Marriage: I feel that this article on same sex marriage has a great view on how far the marriage equality movement has gone. I don't think that the classes are necessary at all. The sexual orientation of the couple should have no difference at all when it comes down to planning a wedding. Same sex couples and straight couples should both be treated as equally important to a wedding planner. As a wedding planner, your job is to please your customers as much as possible when it comes to this special time in their lives and that should be your number one goal. You shouldn't have to separate the way you do things for a straight couple from the way you do things for a same sex couple. At the end of the day the only thing that should matter creating a wedding that a couple that no matter what sexual orientation they are will remember for the rest of their lives. TJS 9:20
The Same Sex Marriage Article is interesting mainly because it shows that the industry is changing to accommodate different view points and allowing people to have the wedding more customized to the type of couple.
The Room Service article is a little concerning because the companies are cutting jobs in one area to make a more efficient type of service. While in some places it will work and be a huge success other places it could make or break the hotel. It also brings up the question of "what happens to the room service staff when they switch over?"
The article on the 90 miles of booze traveling is interesting. it is a great concept when you have a large place of business and each bar needs to be fully stocked. It also allows for cost control to happen by having preset drinks built into the system. but on the downside of this it is taking away an great skill set and making it so that any one can walk in and make drinks.
Working my way from the bottom up The idea of the pump room is amazing, but is it really worth it. For a hotel such as the Bellagio, where no expense is spared, it is an incredibly efficient and productive timesaver. However not many hotels may see a large return as the Bellagio. It does show that even in luxury a business will do what it can to use as much of product as possible. A hotel having successful room service depends on the hotel’s patrons. Many hotels that are more for accommodating for business travelers, in midtown Manhattan for example, will benefit from the grab and go options rather than the luxury service. In Hospitality it is important to always be prepared to accommodate your customers. An occasion such as this requires understanding and objectivity as many people are still not aware of how to work within this fairly new territory. Unfortunately there is not much information in the article to work with. GEM FSM3001
Same Sex Marriage: I don’t think it is necessary for businesses to take classes on same sex weddings. For so long, same sex couples have fought for the same rights as straight couples, it should be treated the same as a straight couple’s wedding.
Discontinuation of Room Service: I do not think this is a good idea for big hotels. In a world of a busy people that are constantly travelling or on the go, it’s hard to have time to sit down and eat a meal, and rare that you get the time to sit at a restaurant and wait for your food to be delivered. But taking away full meals and having only an option of sandwiches, salads, and pizza does not make a happy customer base.
Bellagio: In large, busy casinos the pump system sounds like a must have. It is low maintenance, low product waste, and efficient. Definitely an ideal machine for large casinos in Las Vegas and other tourist-attracting places.
On the gay marriage hospitality article gay marriage is still an issue with some people of the world today. Not that the classes should be a requirement but on a professional level to know any differences that are requested or required is great in improving anyone's knowledge base. Not having much information or experience on the subject myself I don't feel right giving an exact kind of comment on the subject.
On the room service article I can't agree more. Our lives, mostly in the United States, has been an ever evolving faster moving life. Any idea of a grab and go is becoming more and more popular. Being a cook myself I have barely anytime to run errands and even find time to eat. There will continue to be places to go to have the option of a higher elegance of a stay. With the lower end hotels I can't agree more.
On the casino and alcohol pumping article it's just another example of the beverage industry improving itself. Saving time, space, and improving efficiency is always a goal in this industry. It just plain makes sense.
I still dont understand why there had to be an issue when talking about gay weddings. planning for a gay wedding should be no different than planing for a regular wedding. putting morals aside, gay marriage is becoming widely accepting among states and more accepted among people and as a business owner, I want to generate as much business as I can so I would oped my doors to anyone and everyone.
roomservice to me is a waste of time and money, I think its a good thing that hotels are going away for using room service as an option for guest. for one thing, room service can take way to long and if your order is wrong then it takes even longer to get it right. on the other had it takes away jobs that people need. also with the new "cafe's" opening, it can become overwhelming for the cafe to keep up with demand of serving the entire hotel.
I think the alcohol rooms in casinos is a great idea, for one it can control the amount of alcohol in a drink and how many shots can come from one bottle. it seems like a better way to keep control of cost and control over employees. But with the customer not seeing what brand of alcohol being pored, some hotels might use lower quality brands but sell them at higher quality prices. Also if there is a problem with the system then multiple bars can be shut down and then have a loss of business.
In hospitality our main focus is accommodating our customers making them feel welcomed and making sure that everything is to their satisfaction therefor I don't think there is a need for training on how to handle same sex marriages workers should already be willing and ready to work with the customers and meet their every need. The decision to end room service seems to be a good idea seeing that it isn't bringing as much revenue as before. Not having room service leads to less labor and less money being spent on labor and the grab and good idea can be beneficial and generate more money for the establishment. The alcohol pump sounds interesting it alleviates waste ,low maintenance and it pumps exact measurements. A casino can definitely invest in that with the amount of revenue it generates but I most certainly would not reccommend it for hotel.
Five things you can do to prepare your business for same-sex weddings: I think having a class dedicated to learning how to deal with same sex couples is unnecessary. A wedding is relatively the same, no matter the sex of the couple. Although GWI may be trying to welcome same sex couples and adapt to the new marriage equality laws, people may find it offensive.
Drinking at the Bellagio: The liquor system at the Bellagio is very innovative and efficient. It cuts time and waste. The idea to have the pumps running through the whole hotel is also smart. It cuts down on labor also, and the glowing lights are a nice touch to grab people’s attention and draw them in. Although, many people enjoy watching a bartender make drinks, this system will get people their drinks much faster and benefit the hotel in a major way.
This is an interesting article, gay marriages are blooming and it is making the hospitality industry more and more reputable to accommodating same sex marriages. This is a new "thing" in the industry and will be very successful because so many same sex couples have waited their entire lives to be able to get married, however the law prohibits them in certain states. This will make the hospitality business grow overall and most importantly everyone would feel equal and less discriminated against.
Same Sex Article: This article is interesting because it illustrates how society and businesses deal with changes and adapt to new trends and social responsibilities. The foodservice and hospitality industry have to adapt and accommodate same sex marriages. This will influence and affect companies develop policies and benefits are disbursed. It will be interesting to see how companies adapt to same sex marriages.
Room service: After reading this article I feel that the "grab and go" concept will change how hotels and lodging do business. Consumers wants and needs increase as technology and convenience increase. This "grab and go" concept will be very profitable for most hotels and diminish any expenses that the previous room service incurred due to its inefficiency and unpredictability. There will be a difference between 4-5 diamond hotels and regular hotels. The commodity and convenience of room service is expected In 4-5 diamond hotels.
Drinking at the Bellagio: Alcohol traveling from a secret room through tubes sound very interesting. Bellagio must have low maintenance cost and minimum waste because it pump accurate and correct measurements in the drinks. This idea should be used throughout the hospitality industry to reduce waste and maintain cost fixed. The only I wonder is; how the keep the beverages at proper temperature? What would happened if something goes wrong?
All of these three articles were interesting. The first article about businesses' being trained for same sex weddings, just goes to show you how this world is changing. As people working in the hospitality industry it is are job to fulfill the needs of our costumers. It doesn't matter what sex you are interested in, and now that it is becoming more legal across the country we have to adapt to the change.
The article about the room service trends was very interesting to me because I was unaware of this happening. I can see how it could save hotels a lot of money, but I would still have to say its a inconvenience not having room service. From experience, staying in a hotel is luxurious, and if your paying all that money a night for that room you should be able to pay your hard earned money to have food or beverages delivered to your room. Another bad thing about it, it would leave thousands of people that make a living in the room service department of hotels across the country jobless.
The last article I also found very interesting. I find it really cool to know how a huge casino operates behind the scenes. There are so many visitors at that casino that it is almost impossible to do it any other way. It may be very expensive, but it is very efficient, and I don't think the Bellagio has any problems with spending money, just saying.
These three articles were very interesting. A lot of different hospitality industries are starting to figure out what truly brings the most profit to the company and what may not be bringing loss of the company. There are new trends starting each day and more and more hospitality companies are realizing this and joining these trends.
For the article about same sex marriage I don't really understand the major difference about same sex marriages and opposite sex marriages, when it comes down to the ceremony itself. I have gone to a gay wedding and a same sex marriage and they came down to the same thing, two people who are a couple and they love each other. I don't believe additional training is needed for one or the other.
In the article about taking out room service in hotels is a little upsetting. Working in room service makes me love room service. It is truly a fun job to work. You get to meet new people, but also get in a work out. It does make since to me hey are taking it out of some hotels because it truly doesn't have such a large customer base like it used to.
In the article about the long tubes for he beverages, that seems Ike an amazing concept. The only thing I do not understand is how do they keep the drinks that cold when they go through the tubes. It does help save money by limiting over pouring and stealing. I just feel like I will miss the bartender, flipping the bottles and being able to see what they pour in my glass.
Room Service: In the room service article it seems that a large number of hotels are not actually removing room service rather they are just renaming and updating how it will run so that it becomes more cost efficient and easy logistically to operate. Also by renaming and re branding it they can reinvigorate the market.
Drinking at the Bellagio: This system seems very ingenious to me because it allows for a lot of control in the beverage area which traditionally has the biggest risk. This system allows for the perfect pour every time so that no alcohol is wasted. Also it allows for better upkeep on inventory because all of the liquor is in one room and you do not need to keep the same bottles all over the casino.
Drinking at the Belagio shows the innovation and strategic mindset of big corporations today. With this system they are creating a unique but still uniformed experience for every customer. The uniqueness comes from their ability of choices and obviously the uniqueness of their trips but they know they will always receive the same cocktail or beverage tasting exactly the same every time. This is also an innovation in sanitation and product knowledge. Since the product is in a secure and sanitary room there is less chance of cross contamination and spillage. Keeping all of the product in one main room allows for correct storage, and easier way for bartenders to be aware of what will be needed at the beginning of their shift.
Same-Sex Marriage: I like the idea that companies are realizing that there are a lot more couples seeking venues to hold an actual ceremony but I still don't understand the difference between a same-sex ceremony and an opposite-sex ceremony. They represent the same thing, the only difference I see is who is getting married. With that being said, I don't understand why they need new "training" to plan a wedding.
Room Service: I am not sure my position on this article. I believe that the high-end hotels should offer room service because, like the article said, people go to high-end hotels to get pampered which includes food being brought to the door. I understand it's not a big money maker and it uses up labor costs, but then so does having a grab-n-go open, you still need someone standing at the register for their entire shift whereas the room service employee would be able to preform other tasks when room service is not being offered. I also believe taking room service away with detour guests from choosing that hotel whether or not they use that service because people nowadays like to have choices and amentities.
Drinking at the Bellagio: I am loving this idea! I think it's an awesome way to keep pours under control, it also helps out the bartenders when they have drink orders being yelled at them all day. Instead of repeatedly grabbing a bottle, they are just pushing a button and I think that's a great idea. It does make inventory a lot easier as Michael has mentioned and as far as maintenance, I think they have it all under control! I wouldn't want to have a million bottles of alcohol sitting in my bar, taking up space and giving the bartenders little movement capabilities. The only restriction I see is that the bartenders aren't able to go crazy and show off their pouring skills or be a "preformer" as they are taught in bartending school.
Same Sex: This is an interesting article, gay marriages are blooming and it is making the hospitality industry more and more reputable to accommodating same sex marriages. This is a new "thing" in the industry and will be very successful because so many same sex couples have waited their entire lives to be able to get married, however the law prohibits them in certain states. This will make the hospitality business grow overall and most importantly everyone would feel equal and less discriminated against.
Room Service: This article shows how day by day there are changes in the hospitality industry. The industry wants to accommodate their guests by having room service removed substituting a grab and go cafeteria style restaurant. Several hotels have already been testing out these popular trends and is more likely to be the next thing in the future. Its a great way to expand businesses and grow as a company. Hotels are loosing money by having room service, it generates more labor costs and most people do not take advantage of that luxury anymore, so efficient is the best way to go.
Drinking At The Bellagio: This is a great way of organization when it can be hectic bar tending. Not only is this good for organization, but this is a great way to prevent bottles from breaking because of constant grabbing and pouring. Also more drinks can be made at a time because of this new idea. The only cons that I may have about that it is extremely expensive and not all bars can have it, and lack of creativity when bar tending.
Same Sex Marriage: I was kind of surprised that there is a training program for same sex ceremonies. I don't know what would be different, especially from a hospitality point of view. I guess it is good that there can even be a class, as more and more couples today are able to marry.
Room Service: I found this article very interesting. I always wondered how hotels made profits on 24/7 room service, and turns out that most aren't. I do like the alternative of having a large banquet or cafe that would deliver to rooms and present the food in a more cost efficient way. I would rather get hot and fresh food delivered to me in a paper bag than stale food delivered on a silver tray that costs a fortune. When I worked at a hotel we would have one chef that had to be called in extremely early in the morning on random days, and drive 35 minutes to work, just to make a single omelet for a single room hours before his shift started. It might be nice as a customer, but room service is a real hassle for the kitchen.
Bellagio: This was an interesting read as well. Finding out how far your shot travels before making its way to your glass was unbelievable. With the extremely high rate of business that the Bellagio deals with on a daily basis, this machine works perfectly for them. However with so much tubing, it seems that if something went wrong it would be hard to catch. I am also someone that likes to watch bartenders make drinks, at this college we tap briefly into the skills needed to be a bartender, and I feel this machine takes away from that. However, it is still a really cool and practical system and I feel more casinos and hotels will start using it. Ryan Howard
Same Sex Marriage- I think a lot of this is just good business practice. The more people you can offer services to, the more money you will make. You should definitely never eliminate clientele.
Room Service- I’m not entirely sure how I feel about this idea. While the grab and go idea might be good for some, I personally prefer room service. I think it is kind of doing away with the customer service a little bit by getting rid of that personal contact with room service employees. In addition, I wonder about those jobs that were previously filled by room service. I would expect the grab and go to be probably staffed by the kitchen which could potentially put a lot of people out of work if this becomes a trend for all hotels. Also, I have to say I am kind of surprised that they are losing money on room service. Most times I have gotten room service, it’s not cheap and I know that they pay their employees below minimum wage and that they rely almost entirely on tips.
Bellagio- I think this is a cool idea to have the tubing throughout the Bellagio to dispense drinks. In addition to it being an attraction for guests, it probably also helps prevent theft from the bar (at least the bottles of alcohol) and breakage. I would be interested in seeing this for myself some day.
The same sex wedding article should be common sense, however, I like that people are becoming more considerate and trying to make accomodations for gay couples. Something people might not consider is how to deal with hostile or unsupportive family/ friends, finding honeymoon locations that are gay friendly, or even wedding locations and ordained people who are willing to participate. Although it should be that way, may obstacles are still in the way for gay couples to have a happy and successful wedding and planning. In my opinion, Everyone should be entitled to love and be with whomever they want and and have a supportive environment in the planning of their wedding. While a traditional planner has plenty of experience, it is a way to go above and beyond to meet the needs and desires of their clients. the more informed they are, the better the results. In this aspect it is similar to a cultural wedding, or different religions, just knowing the beliefs and interests of the individuals.
As for the room service article, I think it is a great service for people, especially business travelers and people traveling from other countries who may have different dining schedules or special dietary accomodations that they may not be able to find in the area. I actually worked at a four diamond hotel in room service for a year, and see how the expense can be high and scheduling can be difficult. Even when looking at previous history, it can be unpredictable, and the room service can end up being short staffed or not have enough business. Upselling and suggestive selling are used mostly to make better sales. The cost of room service and fees added on to food and then tips, make it very costly. Maybe a service where people can order ahead of time would be more successful and profitable.
The Bellagio system for drinks is really cool and avant garde. It saves time and money because everything is premeasured and travels through the tubes, instead of having to physically deliver them to guests. Its cool because you can be anywhere in the hotel/casino and get what you want instantly. It saves work for the bar and less spillage or breakage will occur.
Same Sex Marriage: I think it is a wise move to educate people in the industry about a same sex marriage, because there are aspects of it that could differ from an opposite sex marriage. I also think it's admirable that the industry is changing with the times.
Room Service: I think this article makes a very good point while still offering the pro and con views. While room service may be necessary for certain higher end hotels to maintain a high rating, I think the decision to remove it is a smart business move. If they were to remove room service and offer nothing else in its place, that would be one thing, but putting in an "on the go" option is just taking a step in America's current direction. So many people who stay in hotels anymore are people on business trips and are on their way to meetings and seminars, so providing an all-hours convenient type place with good food is a great option as opposed to the time-consuming, money-draining room service.
Bellagio: I think the system that the Bellagio has adopted is a great business move. It eliminates thousands of dollars in waste because it is pre-measured, and allows for consistency and efficiency in a major establishment, which is what customers like to see. The faster they can get the alcohol into the customer's cup, the faster they drink it and come back for more, which simply means more money for the Bellagio. While some may argue that this system is eliminating jobs, I think it's simply stream-lining the jobs that already exist.
Same Sex Marriage:I think that this article shows that our nation is evolving, which a positive thing. The additional "training" can be beneficial to deal with people's wants, needs, emotions, and feelings. This training can also be beneficial because who says that the tactics planners use does not only help people of same sex couples.
Room Service: This article's two main points are very strong but somewhat contradict the other. I side with both. I believe that grab - and - go markets are a trend in both the hospitality and restaurant industries, but I also believe in the counterpoint mentioned in the article that if someone goes to a super upscale hotel, they might be going for the mere fact of being pampered.
Drinking at the Bellagio: I found this article to be super rad. Even though the system is somewhat expensive to install, I believe that it saves money in the long run from situations such as over pouring, dropping bottles, etc. The only downfall of this system could be the elimation of a bartender's creativity.
Training for same-sex marriages: Training employees for same sex marriages is a good way to keep your employees on their toes and ready for any moment of truth. Not necessarily just same se marriages. If anything this type of training should be taught together with regular hospitality training and not as a separate entity.
Room Service: The numbers of a reduction in room service purchases / room was a surprise to me only because i think the service is a great novelty to offer to guests. However i do agree with the grab'n go type establishments because a lot of the time guests that want to relax dont necessarily want to be pampered but perhaps would rather get their food, eat, clean up, and sleep.
Drinking at the Bellagio: The system in place in the Bellagio is a great idea. it limits wastage and controls portions. also the drinks are standardized which is fantastic for the consistency of the product. However i must agree with Brianna this system in a way limits the creativity of the bartender. which in the case of casino may not be that big of a deal.
Same Sex Marriage: I believe it is a wise move to educate people on the needs of any costumer even if it is one so new. Some things could vary and someone just trained for hetro marriages may not exactly know what to do. It is also a good look on our culture that we are being more open and accepting.
Room Service: I agree with lower diamond rating hotels getting rid of room service. The prices of most room service meals is utterly ridiculous, which causes most of the people to opt either for outside takeout or leaving their room. A grab and go model would work out much more efficiently especially for a hotel known for hosting business people who are constantly on the run. However higher up hotels should not get rid of the service. If you are willing to pay the price for a top hotel, then you want to be papered in every way possible, including breakfast in bed.
Drinking at the Bellagio: The tubing system is a great idea. The amount of money the company saves by cutting out waste must be astronomical. Others have said things about creativity but at a brand hotel/casino such as MGM I believe consistency is what they would care about most of all. Which this system would definitely provide.
Same Sex Marriage: same sex marriage is a whole different opportunity for businesses to accumulate new clients and income. Seeing how many States are legalizing gay marriage its an opportunity for you as a business to make money and the client to experience a great time. The training is a bit much, but necessary for everything to run as smoothly as possible so the clients can have a memorable time.
Room Service: I can some what agree and disagree, because not everyone wants to do the grab n' go others like myself are very lazy who rather prefer room service above else. It depends on the location of the hotel also and the demographic for an example a hotel located in New York City would prefer the grab n' go because its a fast pace environment and everyone is use to it.
Drinking at the Bellagio: It's a great idea beside saving loads of money with the controlled portion it's help save money in the long run. Although it's very expensive to install, but I'm sure it's not for them it helps toward the future.
Same Sex- people love to feel special and by focusing on one group of people you can train your staff to be very specific to the type of people.
Room Service- Everybody knows what room service is. Decent food, desserts and drinks. THis is why making a small restaurant or "fresh connection" is a great idea. Think about it would you rather order from room service and get a burger and fries or from "Hudson Common Express" known for its beer, eggs and maple braised bacon. Taking time to sell things to your customers by words and pictures can go a far way. Drinking at the Bellagio- I really like this idea because its all centralized and can be watched very closely. My only problem is that when this has to be installed or cleaned that 90 miles of tubing will wasted a lot of your alcohol and drinks. for the size of the Bellagio it is a great idea but for somewhere smaller it might not be the best option.
same sex weddings-I don't think there needs to be a certification course for same sex weddings. I do not see how they would differ from opposite sex weddings-granted there might be facilities that do not allow same sex marriages to take place but that would be in the research when looking for a venue. This is a step in the right direction but with that I also do not understand why there needs to be a course for it.
room service- I think eliminating room service is a good move. It is a very limited number of people that order it and the ones that do are people who need to eat and go quickly. The grab and go concept makes more sense.
bellagio- This is a cool system to have in place, it can help set bars apart from eachother to make customers interested in buying drinks from your bar. It is an easy way to keep tabs on the alcohol count, keep stock/inventory and also keep theft to a minimum or none at all.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings: I don't think it is much to prepare for. Its takes the same amount of preparation as a traditional wedding, the only difference is the people. On the other hand, I do think that it's great people are becoming more accepting of same sex marriages.
Room Service More than a Revenue Generator: eliminating food service is a good idea for certain establishments. In some hotels it would be convenient to get a quick meal to go.
Drinking at the Bellagio: This limits waste and controls portions. This system is also a great way to save money and save time. I think its a cool and creative way to serve drinks. 920
same-sex wedding- there isn't really any huge difference between same-sex or opposite sex. There may be a few things that are, like instead of the groom being a male, it's another female but at the end of the day i don't see why there has to be a training course to prepare them for it. I guess in a way it shows their support in same-sex marriage.
Room service- Taking out room services in many hotels that aren't so expansive is a good idea. Most of their customers are families on vacation or whatever the occasion is. They may not have to time or their children may not have the patience, like something simple and fast.
Drinking at the Bellagio- The system that they have and how it set up sounds awesome and maybe seeing it in person, it looks better. It's easier for the employees because it doesn't take time from what they can be doing to go at check if anything is wrong.
Same Sex Weddings - I understand that same sex weddings are a huge up and coming thing for our generation, but I dont think that an entire course needs to be offered to understand how to plan a wedding. A wedding is a wedding and they are all based on the couple's preference. Whether or not the couple is gay or straight, it all comes down to what they want, so one wedding will always be different from the next. Room Service - I dont think that room service should be completely done away with, but I do agree that updating the means of getting room service would be a great idea. This world is constantly updating its technology faster and faster every day, and all businesses, hotels included, should keep up with that. Drinking At The Bellagio - I think that this system for transporting alcohol to bars is pretty awesome. That is truly technology at its finest. People may worry that there are more chances of alcohol being contaminated because of the distance that it travels, but there is no way this can happen due to bacteria not being able to survive. Although installation rates for this pump are huge, it definitely pays off because you save labor costs and there is less product waste of the alcohol because of the exact measurements.
Same-Sex Weddings: This article was really interesting because it addressing the future of our generation and how gay marriage is becoming legal in more states. But I look to it as that there is no need to be certified for gay weddings because marriage is marriage. It involves two people that love and devote each other and they are all the same in that sense that it shouldn't matter whether you are gay or straight.
Room Service More than a Revenue Generator: Over the past few years revenue for room service has gone down and these new hotel room service trends hopefully will bring sales back up. I like the idea that some hotels offer that you can order right on your smart phone or computer because we all revolve around our technology and I feel as though customers will feel this is a lot more convenient and easier. Also I find it very interesting on the cafeteria grab n' go style, that is also very appealing to customers because it lets them take it quick if there in a rush and it gives a wide variety.
Drinking at the Bellagio: This system is really fascinating to read about. It's great that it produces less waste which means less money the company is wasting. It may take the art or the fun aspect of the job away from the bartender though because they are not making the drinks right there but then again it may be easier to hire people because they may not need as much experience.
Gay Marriage Planning: A wedding is a wedding and if you can plan a wedding with a man and woman who want different things then a man and man or woman and a woman shouldn't be any different. Brides and/ or grooms have to be treated as equals there may be some differences and special accommodations but now that it is becoming recognized as legal in many states there shouldn’t be much differences than different sex marriages. Room Service: In the room service article it seems that a large number of hotels are not actually removing room service rather they are just renaming and updating how it will run so that it becomes more cost efficient and easy logistically to operate. Also by renaming and re branding it they can reinvigorate the market.
Drinking at the Bellagio: This system seems very ingenious to me because it allows for a lot of control in the beverage area which traditionally has the biggest risk. This system allows for the perfect pour every time so that no alcohol is wasted. Also it allows for better upkeep on inventory because all of the liquor is in one room and you do not need to keep the same bottles all over the casino. ATH920
Same Sex Weddings: I feel as though a course on same sex marriage is absolutely not necessary. I think it should be brought up in a regular wedding planning class, but it shouldn't be its own course. Whether they're gay, lesbian, or straight they're people that will have suggestions and will want their wedding to go a certain way. It's not necessarily a whole new topic just a different kind of couple. Drinking at the Bellagio: The system that they have developed is pretty amazing. I've never heard of something like this for a bar before. I think it is a great idea seeing how it saves them money. You dont really have to worry about bottles breaking and especially over pouring for guests. With this system it becomes very easy to follow all of the action going on at their bar. Room Service: I think by having room service eliminated in an establishment is a good idea. Especially if you have the option of opening or having a small restaurant attachment to the hotel. You can make tons more money by having a restaurant rather than room service because now people are also paying for an experience.
I do not believe that a course on same sex marriage is needed. There is not a single difference in between the traditional wedding and the same sex wedding. If there is any concerned, the planners can always discuss with, and make adjustments if needed.
The roomservice has been a icon of luxury hotels for many years. The elimination of this service might make some guests to turn around from the establishment. I think that the from of delivering the food to the room should remain in more cost efficient way.
I am amazed by the alcohol pumping system at Bellagio. It is the sacle I would have never imagined, though I do have some doubts. It is 90 miles of plastic tubes pumped by air. I am aware that this systme is sanitary, but the number is making me think that, then how long the liquid is staying in the tube?
Gay Marriage: With the change of laws in different states, the market for gay marriage wedding planners has emerged. Although I think of this class and this type of planner as a novelty type of thing, I do see how profitable and how a market for this type of class is needed. The only thing that I see as a real negative is the fact that if there was a class for only "straight" weddings, I am positive that there would be an up-roar being that class would seem unfair, and unjust.
Room Service: I believe that this type of dinning is not the same, nor even close to having a room serviced meal. As a guest, I feel that getting something delivered to your room from another restaurant besides the one in the hotel is the same as being home and ordering pizza to your house. Having someone make something special for you and bringing it right to your room after its made is something truly special, and only done at a hotel.
The Belaggio: As a bartender I believe that the system they are using in Las Vegas takes away a lot of the bartenders touch when making a drink. People wait all day to sit at a bar for a well poured drink. They want to see someone behind a bar and pouring there liquor out of there bottle of choice into a glass. By using the gun you are not only taking away the esthetics of drinking at a bar, but you are allowing for many other variables because of the travel time and location of the liquor that shoots out of its gun. On a personal note, in Atlantic City my Grandfather asked for a Stoli Martini with no Vermouth that was poured out of a tube from a gun that had mildew residue that ruined his drink. Not to mention it was poured half way up the glass.
I think this article can be a bit controversial. It is saying that there needs to be special training on same sex weddings, as if it is totally different types of weddings from traditional types. I think that staff should be prepared for any type of guest request, like any other function.
Room Service
I love the idea of having these type of outlets in busy city hotels. I think it is much more to the customer’s needs when they are busy and not looking for in room expensive service. However, I think it is necessary to still have those services. I also thought there is probably a nicer way to deliver food than a brown bag.
Bellagio
I thought this was such a neat and efficient idea to use in big outlets such as casinos. I think it is great to have measured amounts of alcohol and not have to depend on the trust of each bartender. However, this method would not be really possible in smaller outlets where people come to see the drinks made in front of them. I think it would be nice to have the alcohol going through the tubes but the pre-made cocktails ruins the experience of the bartender’s show.
Something new to the world needs to be introduced in a informative and appropriate way. More and more states within the U.S are getting on board with gay marriage. By providing an educational service for those companies who want to cater to this demographic it becomes a win-win for both parties involved. That being said however, it may be overkill to offer a whole class on something like this. At the end of the day the only difference between a heterosexual wedding and a homosexual wedding is the gender of those getting married.
Bellagio:
Who would have thought modern technology could achieve what they have at the Bellagio. Having a central brain for the entire casino's beverage operations is an astounding feat that is reminiscent of a 1960's science fiction film. As complex as the system appears to be it really simplifies the entire beverage system, allowing for the bartenders to do their job with ease, engineers know where to go when something malfunctions, and the hotel can track its alcohol to a single room. It makes one wonder what will be next; central candy centers in amusement parks?
Room Service:
I personally can only ever recall having used room service once. The Marriot in Scottsdale Arizona offers a beautiful breakfast daily that also translates over to their room service. We decided to order it on a busy Saturday morning. after waiting well over 40 minutes, two linen draped trays with the full spread, fresh flowers and coffee sat before us. unfortunately the eggs didn't quite make it too well, the coffee was just hardly warmer than bathwater, and after a tip and the increased rate for delivery, we were set back a chunk of change. The once lavish treat of room service is a rightfully dying trend of bougie pastimes and should be left to children making their mother breakfast in bed for mothers day, not professionals who could create and deliver a far superior product than what room service tends to be.
Same Sex Wedding: It's an interesting thing, being able to tout that you are accredited to perform same sex weddings. It's always nice to have another selling point to your own consumer offerings, but this may be just a bit much. There really isn't anything new to the wedding world when it comes to marriage with a same sex couple, except for many people's(worker's) own existing beliefs. Really, all that might be benefitted from such a program, is a tolerance and acceptance program for the traditionalists.
Hotel Room Service: As a former Hotel Chef, I have seen how unreasonable it is to maintain room service for the most part in hotels. Either a staff has to be employed to deliver food at all or a given amount of hours, or your night auditors, front desk staff, or current front of the house has to be made to make such deliveries, and in any case, the labor expense is too high or the current tasks at hand just can't be accomplished in a reasonable manner. There's also the difficulty of having a kitchen staff on hand to handle roomservice requests. With seldom made requests for the service, we are paying a poor shlub or two to make, usually single course meals, that generally won't even cover there wages for the shift. This is an outdated service that most of us wont even miss as consumers.
Bellagio Liquor Rooms:
This is really cool within a business aspect. Just about all the fudge factor and guess work of alcohol service has been removed from the equation. Similar to the digital pour counters that tally up and bill pours, this system seems to go a step further and take the bottles out of the hands of the bartender and even provides the premixing for drinks. Really Cool! But on the hand, the artistry of the drink making procedure, particularly that found in high end bars like the Eddy in Providence or Craigie on Main in Cambridge, is lost. The remedying of off-drinks can no longer be made with this system, and that's something I wish not to lose when spending over ten dollars for a drink that won't consist of over 16 ounces of beverage
Bellagio is a great business idea. people love to go out and have a great time. they have customer's spending on drinks and on games Bellagio also has enough supplies to catered to everyone. MV Wed PM
Hotel Room Service i have never order room service from a hotel. if I ever were in a hotel and had to order room service i would order out and get delivery, MV WED PM
Same sex wedding, i really don't have a problem with same sex wedding, i am happy for them , they get to live normal lives. but i don't see why we are advertising same sex wedding's so much, i feel like everything is set and done and we should leave as that.
Same Sex Weddings: What a moneymaker – convincing hospitality professionals that there is a need to become certified in the area of same sex weddings. A hospitality establishment should be inclusive, accepting and sensitive to their guests needs; no certification for same sex weddings is required if this is the case. Treat the guest with respect and dignity to give them a wedding day that truly honors commitment to one another – gay or straight. Room Service: In todays hotel market the elimination/renovation of room service may have huge cost saving advantage for many hotel establishments. A grab-and-go or market fresh approach could increase guest satisfaction with busy and active customers who don’t have the time to wait on room service, and would rather have another option than ordering in pizza. Drinking at The Bellagio: The alcohol tube system is technically amazing and undoubtedly cost effective. Having a drink at the bar is more than a beverage – it is an experience. Removing the mixologist from the mix, removes the character from the cocktail. If the bartender is going to dispense my cocktail from a beverage gun, I might as well get a drink from a vending machine. KL Wed PM
I agree with most that support gay marriage, but Im confused why it is different than marriage between opposite sex. to me, everything appears to be the same other than the people getting married.
I found the article about the booze room really cool and interesting. I never had given much thought as to how casinos with such revenue and thirsty gamblers. Its a cool innovative way of quick service, follows the grab and lifestyle that we are all familiar with.
I think room service is great and all but personally I think the only place for it is in those 5diamond hotels that were spoken about in the article. I believe the new shift of hotels joining forces with local restaurants is a win win.
There should be no reason as to why someone should have to take a course to figure out how to handle same sex weddings within their facilities. As someone who has been to a few, and has worked at a few of them, they are no different than any other wedding. There shouldn't be any sort of educational course on how to handle these weddings, it just seems like one big scam to me. Either that, or it seems insensitive that someone thinks they have to take a course in order to change their ways to accommodate same sex weddings.
Room Service:
If room service is really such a profit loss for these companies as the article stated, then I don't see a problem with them getting rid of the service. To be fair, it is probably easier for the hotel to pair up with food companies outside of the hotel for deliveries. The grab and go eatery seems to miss the purpose of room service though. I know that I only order room service when a. I have a lot of extra cash on me because room service is very expensive and b. I'm not feeling up to changing out of my pajamas to go downstairs and go to a restaurant. Even then, if I'm getting dinner and I'm that kind of mood, I'm probably just going to get pizza delivered.
Booze:
The idea of this kind of system is really innovative and extremely awesome. This is the way that all alcohol should be stored and poured, especially if a hotel wants to save money by not wasting any alcohol. I, for one, really want to see what this room actually looks like because the idea is absolutely fascinating.
Same sex marriage: A wedding is a wedding regardless, and to be able to create a memorable day for any couple should make a wedding planner happy. This opens the doors for everyone involved to see how important it is for both the planner as well as the couple.
Removal of the room service: Removing the room service looks like a good idea to the hotels, however, there will be less jobs for those that are the room service delivery people. Not only will that occur, those that go to a hotel to be lazy on their vacation will; not be able to since they will have to get out of bed to go get breakfast or dinner instead of just calling it in.
Drinking at the Bellagio: This may seem like a great idea however, there will not be the presentation of alcohol bottle being the bar or the show of the bartender actually mixing your drink. Sure it will make more space but the tips will be at a minimum for the bartender.
Regarding the same sex wedding article... To me it seems like a clever marketing strategy by the facilities offering them. These ceremonies, I would imagine, would be very similar or even identical in many ways to a traditional destination wedding ceremony. By advertising that "our staff is trained to host same sex weddings", it would seem like an attractive potential option to a same sex couple seeking a venue for their wedding.
The room service article was interesting, especially the bar graph, illustrating the decline in room service after 2007. Not to focus exclusively on the bar graph, but... I'm sure that they had taken into consideration the US financial crisis of 2007-2008 from which we are still recovering. I would imagine that there is a direct correlation between the economic recession and the reluctance of hotel customers to purchase a $24 club sandwich delivered to their room. The chart does however show a modest increase in room service revenue after 2009. Perhaps they are on to something with the grab and go option anyway. It might not only be about the cost to the average hotel customer, but also the long waits, and obligation to tip/interact with a staff member.
The automated alcohol dispensing room; great for the casino, ok for the guest. With accurately measured and portioned drinks, this is obviously a financial victory for the casino. No over-pouring, no selling top shelf and charging for well drinks (pocketing the difference), inventory becomes a breeze, and guests get perfectly consistent drinks every time. From the guests viewpoint, no bartender showmanship, no stronger drinks with heavy tipping. But, at the end of the day, the bartender still dispenses the drinks. Their tips shouldn't suffer too much as long as they are personable and are adept at anecdotes, storytelling and jokes... that's what makes a good bartender to me, not flipping bottles around like Tom Cruise in the movie Cocktail.
SAME-SEX MARRIAGE: I disagree with the additional training of same-sex marriages because no matter what the sex of a couple who are in love, they should be able to feel accepted by society and trained under the same conditions as an opposite- sex married couple.
ROOM SERVICE: I don't necessarily agree with the discontinuing of room service; however, I do understand the reasons why being that it is becoming out-of-date to the current and future hospitality/ hotel trends. only reason I don't agree 100% is due to the simple fact that the elderly citizens still use and need this helpful service when lodging at hotels. Let's not forget about the elderly and the disabled!
BELLAGIO: The long tubes for beverages concept sounds like an awesome invention! It's cost and waste efficient. However, like many others, I love the entertainment of a bartender. Let alone, by changing to the tubes, bartenders will no longer be employed as certified "bartenders." Some may not think it is a fair trade. How do we not know "bartending" isn't someone's dream? Maybe we should reconsider this concept.
-Five things you can do to prepare your business for Same-Sex weddings. The article is saying that gays have a right to get married and I am not against about it. It will become more predominant in today’s society. I think that it is a great idea because it can bring new market possibility. And the wedding process should be same process whether they are gay or straight.
-Room service a more than revenue generator. A today’s guest needs collaborate with local delivery grab-n-go restaurants or cafeteria-style for their convenient. But, at the same time, Room service is still needed and some guests really enjoy room service and they pay for the service. So, I think that growing up the cafeteria-style for the trends in todays, and keeping the room service is better ways for both customer and company than eliminating all the room service.
-Drinking at the Bellagio I have mixed feeling about this system. Fists of all, I worried about the sanitation issues even though germ cannot survive at alcohol. And, it is sad that customer couldn’t see the bartending anymore. But, it also has good aspects that the bars can save their money by avoiding the free pouring drinks.
Posts
This is a test.
ReplyDeleteI like the idea of eliminating room service. Some people like to grab and go! You don't have to wait for room service to bring anything to you just stop by the cafe before you head out. Instead of descriptions on the menu you get to see the food visually before you pick it .
ReplyDeleteI read the article on the intricate tubing at the Bellagio. Personally I was iffy about the topic because I thought of the sanitary issues due to all the miles of tubing. The article soon answered my problem and stated that the alcohol sterilized the tubes and any leaks are repaired almost immediately. It seems like a great idea and worth the investment to control waste and to also monitor all the beverages in one place. For a place that has about 50 bars...this tubing system seems to be necessary. ATH920
ReplyDeleteFive Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteI believe that people do need to get more informed on how to help these couples since it is becoming more predominant in today's society.
Room Service More than a Revenue Generator:
I think eliminating room service is a good idea due to the loss of money the hotels are having. I think a grab n go style place sounds like a great idea especially since you have the option to pick it up, have it delivered, or just eat in. However I disagree when the article starts to talk about eliminating human interaction by using technology. I think that is a problem in today's society; we are to far into technology, we want the convenience. I think that they hotel industry will always have to have some type of delivery system for food because some people want that amenity on hand at all times and this is fine if they are willing to pay the price.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass:
I found this article the most fascinating. I think this is a great idea, it would lower costs due to everything being measured out correctly and not by hand per-say. I think this would be useful in bars all over.
MKB920
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteAs a hopefully and bright eyed homosexual hoping to one day get married I think this is wonderful idea and I'm happy that society is finally getting on the band wagon.
Room Service More than a Revenue Generator:
If it can save hotels/resorts money why not use the whole grab and go system and eliminate the old system of room service.But I don't think taking away the "human" part of room service in general is good because in our day and age people interact more with there phones then they do with each other.
Drinking at the Bellagio:
The only words I would have to share about this is I would love to see this room one day.I think the system is amazing and the fact that it works makes it even more amazing.
JBA 9:20AM
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteI'm not against same sex marriages or weddings.
Room Service More than a Revenue Generator:
I think getting rid of room service and adding the local restaurant delivery or just adding their grab n' go foods is a great idea. Customers have the option of eating in, grabbing it and leaving, or picking it up.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass:
This article is pretty cool. I would love to see it one day.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeletei feel that this is a good idea because it is opening a new market for weddings.
Room Service More than a Revenue Generator:
this grab n go idea is good because a lot of people aren't using the room service. its a good that it will be able to be delivered, picked up or you can eat it there. taking away the human interaction is wrong because going fully to technology is the best ice because people i the world today are to dependent on it.
Drinking at the Bellagio:
i think this is pretty cool. if it saves money and helps with measuring everything correctly why not do it.
ARS 920
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteI think its great that there is an institute for same sex weddings as they should be able to have the wedding of their dreams just as other couples can.
Room Service More than a Revenue Generator:
I think it is important for hotels, or any business for that matter to assess whether something is benefiting them anymore based on the changing times. It was smart of many hotels to incorporate technology into the way hotel goers get food. Also limiting the amount of hours of room service and providing additional ways to get food can help the hotel maintain its profits.
Drinking at the Bellagio:
I have mixed feelings about this system. I think its great that it can do an exact pour and measure accurately to save money however I feel that it might take away from the experience of watching a bartender create your drink in front of you. It might turn me off seeing alcohol come out of a gun instead of directly from a bottle. I also wonder how long it takes for the alcohol to get to the gun if the room is so far away.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteIs there a big difference in planning a same-sex wedding planned vs. a hetero-wedding? I would have thought that the process would be the same in both scenarios.
Room Service More than a Revenue Generator:
I think Room Service shouldn't be removed for hotels. Looking at the business standpoint and bottom lines, its understandable why some hotels would want to cut room service. From the customers perspective it isn't exactly the most enjoyable if you had to leave your room to get food instead of being pampered to a meal right in your room.
Drinking at the Bellagio:
This kind of system is great for a business, getting exact pours means less waste. Although it makes everything plain and simple it also takes away from the bartender actually bartending. It doesn't take a great one to press a button instead of eyeballing the perfect amount.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteThe best thing you can do as business is to keep an open mind. No matter your orientation, ethnicity, status, etc...money is green and money keeps your business alive.
Room Service More than a Revenue Generator:
The article mentions how there is an increase in the desire for less human contact in this industry. To me this seems like a slight problem because part of the hospitality industry is the human element, if you remove it and place it with technology what do you really have left?
Drinking at the Bellagio
Booze delivered almost instantly from the bottle to your hand with out leaving your room/seat? what could be wrong with that? one more convenience for the gamblers at the casino, keep the focus on spending money not ordering drinks.
5 Things You Can Do Today TO Prepare Your Business For Same-Sex Weddings:
ReplyDeleteI agree that you should keep all of your business resources/materials in the best interest of the client if they are of the same sex. Be supportive of their rights and decisions, and make sure that your business’ vendors are supportive as well to be sure the client is comfortable.
Room Service More than a Revenue Generator:
Even though cutting room service in certain types of hotels or resorts can create an inconvenience to the guests, it is a smart idea to have a grab-n-go cafeteria with a variety of foods/menus. This way the customer can see what they are getting and be guaranteed that they would get what they want right away. I agree room service in higher rated hotels is important to keep because the guest is paying more for their stay and are more likely to use the amenity.
Drinking at the Bellagio:
This pump system is great to keep business going in the bars and reduce waste. Plus it seems to be super efficient, safe, easy to maintain.
BLM 920
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings
ReplyDeleteI feel as if gay or straight you should be able to have the same weddings and get to go through the same process. Treat them as if you would treat a straight couple and they should get married in a church. Yes it is a good idea but treat everyone the same.
Room Service More than a Revenue Generator
They should have the buffet but also keep room service. The buffet would be good so that staff and guests can interact with one another for better communication. But also bad because sometimes people don't want to interact with others and they just want to stay in bed and eat their breakfast.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass
This great idea but i really love to watch the bartenders make my drink..that is what i basically pay for when i go out to eat or party.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteI believe that either gay or straight, love is love. No matter your sexual preference, you should be allowed to be happily married using the exact same process. Businesses should welcome any couple because business is business no matter what.
Room Service More than a Revenue Generator:
I think that the cafeteria style places may be a good idea, but I don't believe they should eliminate room service all together. Some guests really enjoy room service and are willing to pay big bucks for it.
Drinking at the Bellagio:
I think that this is an awesome idea. It is very modern and innovative. I don't think they should have bar tenders stop making drinks for time to time or bar to bar, but I feel that the tube system will be very helpful in many situations and is a great idea.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings
ReplyDeleteI think that it is great that our industry is trying to grow and expand its horizons. At the end of the day this is a business and whether your client is straight or gay they are paying you for your services and it is your job to please them in any way you can. We should try to be as open minded as possible, everyone deserves their wedding day to be special.
Room Service More than a Revenue Generator
I think that all of the examples in this article of hotels changing are great. With all of the new technologies in todays world, face to face communication is not necessary anymore and it is definitely not preferred. People would rather use their smart phone to access everything. It is smart of the hospitality industry to pick up on this.
Drinking at the Bellagio
I think these new pumps and hoses are a brilliant idea. I think their still needs to be a place for your regular bartender because some of the reason you go out to a bar is to have human interaction and to watch your drink being made by an expert bartender... not just a machine.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteI think that this course should not be necessary to take. I say this because as a wedding planner you should be able to fulfill the wants and need of a couple, whether they are gay or straight.
Room Service More than a Revenue Generator:
I think that this concept is a great concept where the location of the hotel is in a busy location such as New York City. Many guest who stay in hotels in the city are most likely there for business which means they are probably on the go pretty often. This would benefit those who need a quick breakfast or lunch and are able to take it to go. In other cases where it is not as busy I think that they should keep room service because some people just like to relax in their room and would prefer to enjoy their meal behind their room doors peacefully.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass:
I think this is a great idea because it is beneficial for large businesses that serve alcoholic drinks. Businesses would not have to worry about bartenders over pouring drinks because the drinks are measured before they are dispensed into the customers glass. The only downfall is customers lose the entertainment of bartenders being able to make drinks in front of them right before their eyes.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteThe wedding process should be equal for both types of couples, gay or straight. All couples regardless of their sexual orientation, should be able to plan a wedding comfortably and as they wish. I don’t think you can necessarily “prepare your business” for same-sex weddings with a few tips, people just need to learn to accept each other for their differences; a wedding is a wedding, no matter who it is for.
Room Service More than a Revenue Generator:
If providing room service no longer brings a profit to a hotel, then a new concept should be introduced. This “grab and go” idea revolves around the guest’s convenience. However, I do think that room service should still be available in high end hotels/resorts. As far as incorporating more technology into the hospitality field, it is ultimately a bad idea, as this industry is all about accommodation and human interaction.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass:
This idea is very cool and extremely convenient for a business but it should be limited. Bartenders are a huge part of the hospitality industry. This system premeasures the alcohol, so it is very efficient but it basically does the bartenders job for him. Part of going out and enjoying yourself is interacting with the bartender as he shows you his skills and entertains you.
Five things You Can Do to Prepare Your Business for Same Sex Weddings:
ReplyDeleteI believe that no matter what your sexual orientation is, weddings should be of equal importance and equal rights/decisions. Planning a wedding should be stress free and comfortable for any couple, no matter the sexual orientation. I don’t believe that you can prepare your staff for a same sex wedding; it is something that people need to become more open to seeing.
Room Service More than a Revenue Generator:
Limiting human interaction and introducing a new concept of room service by incorporating technology has its pros and cons. Without the interaction people loose sight of the big picture, it will cut down on jobs and it will close people off from one another. A lot of people when they travel or go away on business like the convenience of just pushing a button and having food arrive at their door. If room service were eliminated people would loose the convenience of not having to leave their room and seek other means.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass:
The whole idea of sitting at the bar of a restaurant is for the interaction with the bartenders and others around you. While the idea is cool and creative, a bartender is still needed to sit there and push the buttons to dispense the drinks, but the interaction is limited, or even eliminated. I think that if it was a small selection of the drink list and it was incorporated as a special item then it would mean more, but not take away from the experience.
Same Sex Weddings:
ReplyDeleteA wedding is a wedding regardless of who is getting married. people have weddings for their animals why is there a special course for how to accommodate a same sex wedding. All the needs are the same and should be treated in the same manor.
Room Service:
i think that hotels now are more for a place to stay and not a place to go. business people in a hotel are going to be coming and going so i think it is a good financial move to eliminate room service.
Drinks at the Bellagio:
I think the main purpose of these systems are to control portions. now there is no over pouring everything is pre-measured and there are no mistakes. it is efficient for a high volume establishment like the bellagio.
Five Things You Can Do to Prepare your Business for Same- Sex Weddings
ReplyDeleteI thought this article showed how great this new market will be for the couples and companies working with them.
Room Service More than a Revenue Generator
This concept is great for the consumer and for the hotel. The customer is able to get any meal and not have to wit for a server to come up to their room. It also ensures the food is hot or cold. For the hotel it is great because they do not have to have staff running to rooms. The hotel could hire less staff or use them for other things.
Drinking at the Bellagio
This article was very interesting. I like how they can control were the alcohol is going. A bartender is not over pouring drinks which saves the company money. There also isn't a need to have as much space to store the bottles behind the bar so the hotel can use that space for other things.
AEM920
Same-Sex Weddings- I believe that marriage is one of the most exciting moments of a couples relationship and a big decision. Regardless of same sex or not the event planners should do everything in their power to make it how the customer wants. It's their money and there choice they should be accommodated as so.
ReplyDeleteRoom service- I think room service is a great and cool option for the guest. At the same time, if it generates such a low revenue it may not be worth it for the business to keep the service option. I think it all depends on the establishment and the location. High end hotel and resorts should still offer the service because it makes the guest feel special.
Drinking at the Bellagio- This system sounds really cool and seems like it may save money with exact measurements and will help avoid accidents such as dropping bottles. Bars are a form of entertainment and a big part of that is watching the bartenders make your drink as well as others. This system may hurt the entertainment side of bars.
When I first started reading about the classes for dealing with same-sex couples I thought it was an okay idea. However, the more I think about it, I just don't understand. I feel as if people are doing a bit too much. Why do you need to take courses on how to deal with same-sex couples when they are just like any other couple. I seriously could go into an extensive debate about this topic, but to keep it short and simple, I don't agree with or understand this at all.
ReplyDeleteI actually agree with doing away with room service in hotels. I just feel that when you go on a vacation you are usually out of your room for the majority of the time anyway, so the grab-n-go would just be a little more practical. I also agree that the diamond hotels, however, should continue to have room service since you are paying that extra amount for the experience.
I found the article about the beer tubes amazingly interesting. I don't drink but the idea behind the system is so smart. I love it. Even though it costs a lot, I believe every resort should invest in one of these rooms.
Five things you can do to prepare your staff for a same sex marriage:
ReplyDeleteI think the best thing you can do is to inform your staff of the event and what will be happening during the event so no one is taken by surprise. This will allow them to prepare and control themselves no matter what their opinion is on the situation.
Room Service:
I think room service is always a good option to have available for people. If you were to eliminate it I think that people would complain and that could be bad for business.
Drinking at the Bellagio:
I think this is a really cool and smart idea. It adds a little bit of mystery as well as cuts costs for drinks. It would also help with alcohol cost and money being lost.
Five Things You Can Do to Prepare your Business for Same- Sex Weddings
ReplyDeleteI agree with same sex wedding because it is legal for some state. If they want to get married, they will probably go to right state that passes the law for same sex marriages.
Room Service More than a Revenue Generator
This concept is great for the consumer and for the hotel. Because it saves time for people. Usually people go to hotel for business or for traveling. If they call food (room service) will be in room and you don’t need to pay right after meal. It will be in your bill for check out. You won’t have to get out of your comfy bed to pick up your food or drinks. You just need to pick up the food and call.
Drinking at the Bellagio
I don't think it's not a good idea because tube may cause a lot of problems. Using tubes, the workers would have to clean every time. Bacteria may grow on them if there’s not liquid running through them. Also it will charge money for change or cleaning tubes and they should have a lot of drinks in hotel then it should need same amount of tubes. Waitress won’t be getting any tips.
Same sex weddings-
ReplyDeleteI agree with the same sex wedding. It is legal in some states, and it will be a great way to make money. I also agree because this is a growing trend in the United States and its going to continue to get bigger.
Room Service-
I think its a good and a bad idea, because when some people going to a hotel they expect someone to bring them food, that's what they look forward to in the mornings. Its a good idea to because people that want to just grab food and go could just do so. I wouldn't want to go to a hotel with no room service, i liked to get catered to when I'm on vacation.
Drinking at the Bellagio-
I think its a cool idea for now because its saving them money and its easier to make drinks, but these long tubes could cause a problem in the future. The tubes will need to be cleaned all the time so that no bacteria will grow, its going to cost you to have someone clean it for you.
Same sex Marriage
ReplyDeleteI agree with the the steps, it would be bad business sense to say no to a wedding couple, having the steps is to expand the market.
Room service
From a business sense getting rid of room service seems like the best idea. Having a new style where the customer can get the food from a cafeteria style will cut cost and make a profit.
Drinking at the Bellagio
Having all the liquor in a single room seems like a great idea. Making it where the bartenders don't have to worry about amount of liquor in a single cocktail. Which makes it easier to find employees to work the bars.
Same sex weddings- I agree with same sex marriage, a marriage is a commitment between two people who are in love regardless of their sex. Even of who it is, when owning a business you should be prepared for everything that life brings your way and thats why no matter what every business deal should be dealt to the best of your ability.
ReplyDeleteRoom Service- Currently it's all about competing with the latest trends. It's not a surprise when hotels start changing for the better. It always a good idea when you have different options for your costumers.
Drinking at the Bellagio- I think it's an ingenious idea to have. It controls the amount of alcohol poured into each drink, minimizing the amount of waste and cutting back in the amount of money you can potentially loose.
Same Sex Weddings-
ReplyDeleteI Agree with Same sex Weddings. It is a lot more common present day than is was in the past. It is legal in a large majority of states and allows for a greater profit to be made. It has become a large trend, not only in the United states but also throughout the world. It is only a matter of time till it is legal throughout the united states as a whole.
Room Service-
I think eliminating the traditional room service is a good idea. It's no longer a popular trend as it once was in the 50's and 60's. It is a much more recent trend and a convenience to have a grab and go service. I myself personally like the grab-and-go idea being very self sufficient myself. I like the option of being able to choose myself.
Drinking At the Bellagio-
I think it's a very interesting concept for a high output establishment. It controls waste to a new limit calculating every shot to be perfect to reduce excess waste. It also allows to put out more product by which increasing the profit margin. Although it must be hard to keep clean and sanitary, it is a great concept.
Same Sex Weddings-
ReplyDeleteI think this a great idea for Wedding planners and the wedding industry as a whole. I feel like this class can help same sex partners feel more comfortable around their wedding planner and as a result get a fabulous wedding.
Room Service-
Room Service is a thing of the past. People are not staying in their hotels rooms. They are always on the go. Easy and quick service places in where the industry is going I feel.
Drinking at the Bellagio-
This is a great way to keep beverage costs down. It also helps the bartender pour drinks more accurately and quickly potentially raise the bartenders tips at the end of the night.
Same sex weddings~ I think that it is great that the government has finally come to realize that it doesn't matter the sex of your partner, and that love is love and everyone should have the same rights. That being said i don't think their needs to be a course just for same sex marriage. Every couple is different, so one class to generalize a stereotype is ridiculous. I think an event planner should be open and warming no matter what the couple is.
ReplyDeleteRoom Service~ Personally I don't want to deal with anymore machines than I already have to. It is nice to have face to face interactions and feel like you are being heard. Rather than being sent through voice automated machines and technology. I think it would nice to have a quick option as well as a room service option.
Drinking at the Bellagio~ This isn't a bad idea. It could be potentially helpful and lower overall cost.
SLM 9:20
Same sex- I agree that they are making a certification for same sex marriage. I think this should be done since 2 states have already passed and possibly more to come. I think by having this certification everything will be handled properly and no one will get offended or hurt if they don't have it.
ReplyDeleteRoom service- Hotels U.S. wide in honolulu, NY city, Chicago and Oklahoma are changing there room service some what. There changing from conventional room service to a grab n go system. Customers can order artisan sandwiches, pizza and things like that and then go pick it up and take it with them. But some 4 and 5 star and AAA hotels are required to still have room service.
Drinking at the bellagio- this system has a central room for all the alcohol. Each gun that is in the bars accomdates multiple pour sizes and over 144 pre programmed cocktails, some containing 5 liqours. Some of the tubes can travel up to 1000 to 10000 feet. About 67 shots per shift per bartender are served.
Same sex Weddings - With same sex marriages being legal in more and more stated every month, it is something that must be prepared for. As a catering service or any company in the wedding planning process you do not want to be caught off guard or not prepared. Effective changes may be minimal, but mean a great deal to the couple looking to get married. Corporations need to stay open minded as the first years of legalization goes by. Love should not be discriminated.
ReplyDeleteRoom Service - a tradition of hotels for generations. Hotels going electronic and/or technological savvy for its consumers is just another way of keeping up with the trends and saving costs. One thing the industry can not do is lose money in a service that is not profiting. Although the face-to-face service will be depleted. it might stand a chance by studying customers trends and providing cheap fast options during their stay.
Drinking at the Bellagio - The Bellagio sets the standard of a new trend. However, although more convenient it also cuts jobs for a lot of bartenders. I could however, see it as more efficient and time effective for big corporations such as hotels, casninos, and restaurants. Overall costs after installation, would more than likely cutback a lot on costs allowing for more money in other general areas.
Same sex weddings -
ReplyDeletePersonally I believe in people having equal rights so I think it is a great idea for the wedding industry. It gives the workers a chance to be able to work with diverse groups, without them judging them, and will help move the process and have a wonderful wedding.
Room service -
I personally work at a hotel, and have worked at a few and i think it could be a good idea, but at the same time i see the flaws. I like how they can make it delivery and grab n go, but at the same time if you are doing delivery the only thing you are doing is lowering the price of food, is a cop out of room service, and the waiters don't actually get tipped. As well as for the 4 and 5 dining hotels I like how they still want to keep it traditional, because like they said people who want to eat at 3 or 4 in the morning after a long trip if they dint have room service they either cant eat because everything is closed or have to wait a few more hours until breakfast is open.
Drinking at the Bellagio -
I think it is a great idea for a casino, especially because the guests or gamblers people who are at the casino don't want to have to wait until the bartender looks up the drink or wait in line, in case the bartender doesn't know the drink, where as the bartender can just stay at the nozzle and push the buttons, and it u know it will make the drink right and accurate. But on the other hand if the bartenders want to know how to actually learn how to make the drinks it will be hard, because all they have to do and all they have learned was to how to push the button on the nozzle.
Same sex marriage: I think it's great that people are becoming more aware that same sex marriage is going to happen, and that they should be more prepared about it.
ReplyDeleteRemoving room service from hotels: I think that the hotels ideas about using the more "cafeteria" like concept and removing room service is very smart. If hotels are loosing money by having the room service option available, than I think they should eliminate it. I think that having some sort of cafeteria available to the customers is smart, because people would be more willing to buy something. I have been to some hotels and have never used room service, because it is expensive. But obviously, as it was pointed out, the more luxury hotels guest wouldn't have to worry about that.
Drinking at Bellagio: I feel like this trend is really cool and a thing from the future, but i feel like its making it so bartenders don’t really have anything to do. All they have to do is push a button. But, because this type of establishment has so much traffic; this defiantly saves time it takes to make a drink. And because this establishment gets so much traffic, the can afford this type of technology.
Same Sex Wedding-
ReplyDeleteIt is a good idea for businesses to know how to work with same sex couples for wedding, but at the same time they are regular people wanting a wedding. I do feel that those couple may feel more comfortable knowing that the business has some experience working with same sex weddings.
Room Service-
Room service seems to be a popular thing about ten years ago, but it has began to die off. Many people are staying in a hotel because they are away on business or on vacation. Some are there to see the area around the hotel. Many do not want to sit in there rooms and have to wait for food. Many want a grab and go meal. Room service does not always provide that grab and go some people may want or need.
Drinking at the Bellagio-
The idea of having a big room to service every bar in the hotel is a huge advance. Being able to have a bartender serve drinks quickly and efficiently is a huge help. These accurate pours can help save the hotel save money by avoiding over pouring. It is a great investment for a hotel to work on.
I think that no matter what your sexual preference is you should be able to celebrate your wedding like any other wedding. With that being said I also believe that classes should not be taught for this, planning a wedding should be fun and just because it is a same sex wedding doesn't mean its going to be more work.
ReplyDeleteI think eliminating room service hours is a good idea because it will help cut down on labor cost in a way. Having a cafeteria where people can get food is good because they can have more of a variety of food to choose from.
Using a gun for serving liquor could be good and bad. It could go good because it can help cut down on money lost from bartenders free pouring. It could go bad because the system can shut down and then you would have angry customers because they won't have any drinks.
For the same sex weddings, accommodating them to the fullest extent is definitely an i deal practice these days. With more and more states backing same sex marriages, your property should get to know what to expect and have preparations for such events.
ReplyDeleteEliminating room service is both good and bad. Some hotels can save money on labor by getting ri of the practice and replacing it with the easy grab and go facilities or something that will suit guests and their interest in eating in their rooms. On the other hand, keeping room service keeps your diamonds. The ratings that high end establishments can almost sell themselves with the expectation of pampering that most high paying guests pay for.
It helps the bartenders keep up with high demands with a pump system. People like quick service almost anywhere they go. But having such a large scale and intricate system to feed whole resorts, there creates more room for error. Murphy's law could take effect
Same-Sex Wedding Planning:
ReplyDeleteI think it is a great thing that they are doing because homosexual weddings are growing as more states accept it. Because of this, homosexual couples need more accepting wedding planners that have options that can appeal to more couples. Sometimes just tweaking wedding plans to what they want can make it all the more special for the couple.
Room-Service:
I agree with the direction that many hotels are going in. Many people staying at hotels are not looking to be in the hotel all day where they need food in their room. They are generally grabbing something on the go or in a restaurant. It is still a nice option to have partial room-service for the few guests that want it, but to mainly have a cafe or something in the lobby to offer food to grab when convenient. Also, the technology-based ordering options are great for the large portion of the population that is technology focused.
Drinking at the Bellagio:
This is a a great idea to increase efficiency and decrease beverage and labor costs. It is clean, safe, and the exact pours would help with waste. This works well for a casino where drinks are made quickly and mostly not in front of the customer. This would not work as well in a normal bar or a place where the customer watches the drink being made. Part of the bar experience is the show of your drink being made and using the tubes would ruin that because the drink is coming out of a gun.
Same Sex Weddings-
ReplyDeleteI do think there is important knowledge to be learned from a course such as this. There may be certain traditions that shouldn't be followed depending on the client. As a part of this industry, you need to be slightly sensitive and accommodating to such needs.
Room Service-
As with all aspects of a hotel, if something is costing to much money and not making a profit then it should be re-analyzed to cut. Room service is definitely something that is a necessity in a hotel for convenience and luxury. However, that's not to say that it can't be revamped and changed. As far as the 4-5 diamond rating for hotels is concerned, if you want the diamonds you have to offer the full rooms service experience. Being that luxurious does have its draw backs sometimes.
Drinking at the Bellagio-
A pump system that the Bellagio has is definitely a huge benefit. After the initial investment, it might not seem it, but you will make a higher profit. You won't have bartenders over pouring, or perhaps having liquor disappear. Bartenders also can't under pour, you get that ideal "cookie cutter" production. Each time you order a drink it will be exactly the same.
BRL 9:20
Same Sex Weddings: i think its wonderful that the gay community can have a wedding program that caters to them because they went through alot just to be able to get married so they need something special. The wedding program is also a revenue builder because there is a large population of lesbians and gays.
ReplyDeleteRoom Service: For the hotels who have many surrounding eateries and room service is becoming a hassel i believe they should just implement the grab and go idea. For hotels like the one i currently work in thats in a somewhat isolated area, they should keep room service because the frequent customers love it.
Drinking at the Bellagio: This article was very interesting because i wasn't aware that there was even a pump room for bars. Its definitely a good investment because it saves on labor cost and you liquor is not being wasted due to poor bar tending skills
Same Sex Marriage ~ I am personally happy that the government is finally realizing that people no mater what sex can fall in love and should be able to express themselves and there love by getting married. We are supposed to have equal rights, right? I disagree when we talk about have a class just to get people comfortable with planning a same sex marriage. A wedding is a wedding and if you can plan a wedding with a man and women who want different things then a man and man or women and a women shouldn't be any different. I work a restaurant were we also do banquets for weddings and just this summer alone we did 3 same sex marriages and our brides and/ or grooms have been treated as equals and had a great wedding.
ReplyDeleteRoom Service ~ Have you ever called Verizon because you needed help but all you get is a recording and you must press all these buttons and your still not able to talk to a representative? I feel like ordering room service can be like that too. its not always an easy precess like it should be. so whats the point?
Drinking at the Bellagio ~ This can be a positive thing yet negative. when you order a drink you expect to see it made right there in front of you so the customer is now loosing the BAR experience although on a more positive note it can help the flow move faster and its better portion control of the product.
Article 1: I mean it is great that same sex marriage is finally getting attention from the hospitality community in writing but I think that connection has always been there. If you are in the business of planning weddings you should, from the start, want to please each couple based on their wants. Sexual orientation should really not make a difference. Sure, stereotypically a gay couples wedding may be more over the top than a straight lawyer couple but again do you need a book to help you prepare for that? Talk to them!
ReplyDeleteArticle 2: I completely understand why and how room service has taken a back burner in some hotels. First off, so overpriced not to mention, from my experiences it takes forever. Thats besides the issue I guess but the bottom line is if the hotel is losing money on it, from a business perspective it of course you are going to discontinue the service. There are those old school hotel guests, that are used to having their meals delivered on a silver platter, literally, and for them they are going to have to start deciding where they stay based on that preference. Times are obviously technology driven and I personally think for my generation and even those above it the new quick to go options are the way to go!
Article 3: How awesome is that! I have been a bartender before and it would have been nice to just push a button and have a perfectly mixed drink come out...Chaching. I think the technology is fantastic and as long as the pipes dont get moldy(they say they don't) keep on "pumping" those drinks out. hehe. On a side not, I wonder how much a cocktail costs at The Bellagio....
Same-Sex Wedding: I think this is a great idea and it will make a lot of money. Now that these same sex couples can plan their weddings with a wedding planner that is understanding, and wants to do everything to make their wedding perfect, the couples will be happy and word can get around about this business.
ReplyDeleteRoom Servie: I think this is a good idea because in our lifestyles now everyone is accustomed to getting things handed right to them. Customers will be upset at first, but just because the hotel takes out delivery does not mean you won't still get that good food, you just have to pick it up yourself. The hotel will still make a lot of money off the cafeteria, without all the hard work the employees had to put in to delivering food.
Drinking at the Bellagio: I think this is a good and bad idea. I believe that it is good because it will help the owners keep a tap on their alcohol consumption, and there will be less thefts. Also, it will help the bartenders because they won't need to worry about breaking bottles or over pouring. It is also a bad idea because I feel that after a while these tubes will get dirty. They say that they are clean, but who really knows how clean they are inside. Also they will most likely break, and even though they say it can be fixed, some cracks can't be.
Same Sex Marriage-
ReplyDeleteI think that no matter what the sexual orientation of the couple is they should be given the same opportunities as heterosexual couples while planning their wedding. Every couple should have the right to a traditional wedding ceremony including all the specific details that go along with it. In addition, I don't think it is necessary for people to take a course or go through training to mentally and physically prepare in order to plan a same sex wedding. Although I disagree with this article, I think that same sex marriages are going to become more common now that they are legalizing in some states. This means that wedding planners should become familiar and acquainted with same sex couples and tending to their specific needs.
Room Service-
I believe that room service is growing to become outdated and obsolete. When I go on vacation, whether is be internationally or in the U.S., i like to explore the location I'm visiting. I enjoy dining at new restaurants, doing adventurous activities, and socializing with the locals. I myself have never ordered room service. With this being said, I don't agree with room service being available at hotels because its expensive, increases labor cost, and allows the customer to be lazy. Go out to eat instead of eating in your plain and simple hotel room. Explore, dine and experience for christ sake!
Bellagio-
I was amazed at how far technology has come to play a huge role in the beverage industry. This system that the Bellagio has is just incredible! Even though the system is an expensive investment, it decreases the probability of issues to occur. They completely eliminated the labor cost and waste. Bartenders don't have to worry about over-pouring or under-pouring which decreases the amount of mistakes they could possibly make. I think every large establishment should research and invest in a organized system such as this one. If i had a hotel, casino, club, etc, i would say, "SIGN ME UP"
BEJ 920
5 Things You Can Do To Prepare your Business for Same Sex Weddings:
ReplyDeleteI believe people do need to be informed on how to help the couples. They shouldn't be drastic differences but situations may need to be handled or viewed differently when working with a gay couple.
Room Service More Than a Revenue Generator:
Just from the fact that since 2007 room service has shown a downward trend is reason enough to get rid of it. Nowadays people are watching their money closer and closer. The people who do have the money to pamper themselves with room service are most likely not going to go to a resort that middle class people can afford. They are most likely going to going to higher ranked resorts (diamond rating) and expect and get top notch treatment, room service being a big part of it.
Drinking at Bellagio:
The pump room is a very unique concept. It's a good idea, it helps bartenders serve guests faster, helps ensure accurate pouring and is easy to maintain. One uncertainty about this that I have is exactly how clean are these tubes kept? There has to be some kind of upkeep or cleaning process.
Room Service
DeleteI really think it will save the hotels a lot more money just to have a 24 hour grab and go restaurant instead of room service. I looked at this restaurant's website and noticed it is quite pretty, not the gross cafeteria style dining hall I imagined at first. Also whenever I stay at a hotel I leave the premises to eat at a real restaurant because when in Rome you don't just eat at your hotel let alone have food sent to your room.
Drinking at Bellagio:
I agree the pump is going to save money and time for the Bellagio but I know a bunch of people who are very interested in becoming bartenders for the showmanship. It is true that not all bars have exciting drink making but as a guest it would just be more fun to see a line of bottles that are going to make a drink or of course the bartender juggling bottles will not happen if its all from a soda gun. Also the bartenders may be getting smaller tips because of this in addition to feeling untrusted by their employers.
5 Things to Prepare Business: I found this article to be informative, yet somewhat common sense at the same time. None of the five listed steps were anything that I personally could have/ would have thought of. If you are trying to make the homosexual community (or any community for that matter) feel welcome inside your establishment, it is only common sense that the owner would do everything in their power to make them feel as though steps were being taken to change the dynamic of their company.
ReplyDeleteRoom Service: This article took my interest from the very first sentence. Being in the culinary field, it is always interesting to hear about and research different food trends as they evolve over time. It was also nice to see that this article explored the different styles of hotels (middle of the road to high end) and explored the profit margins of each. For me, it makes perfect sense of why the sales in room service have gone down over the number of years. For one, the food gets a bad reputation for being overpriced, slow, and above all else usually not tasting as good as if it were direct from a restaurant kitchen. Food always seems to be at incorrect temperature and often times suffer texturally due to being put under metal domes to keep warm. Also, as stated in the article, people now are interested in something quick, not the typical 45 minute wait of a room service meal. Maybe the issue isn’t whether or not room service is an obsolete practice, but maybe the issue should be of how to improve the overall quality for the guest. Personally, after a long day of travel, the idea of someone bringing my food up to be at a moment’s notice appeals highly.
Drinking at the Bellagio: This system sounds like it is state of the art. The practicality of these machines is remarkable. The ability to control exactly how much alcohol is being dispensed insures an incredibly accurate beverage cost. The fact that drinks are as easy to make as pushing a button insures quality and consistency time and time again. Because beverages are stored in boxes as opposed to bottles, waste is lessened and can help benefit the environment. What is the con to this system? The only one I have deals with skill and talent once honored and sought after within these establishments. Part of the charm of food and beverage for me is knowing that another human hand prepared my meal or accompaniment. It almost tastes better knowing that a skilled employee prepared my dish, as opposed to a computer. It almost loses the charm of going to a bar/ restaurant knowing that an automated machine produced your product.
Djv920
Room Service:
ReplyDeleteI really like the idea of eliminating room service for the grab-n-go cafeterias. It will cut down on cost as well as eliminate extra work for the employees. The grab-n-go system would allow for guests to grab food on their way out of the hotel or even sit for a nice meal instead of waiting for the food to come to their room.
Same Sex:
I am pleased to see so many advocacies for same sex marriage but same sex marriages should have the same process as any other wedding. Same sex couples should have the option to have a traditional wedding. I don’t think it’s really necessary for people to go through this course to get prepared for this type of marriage.
Drinking at the Bellagio:
The system is a good idea but I don’t really like it. Although I do not like the idea, it can be beneficial when it comes to their ultimate profit. Businesses won’t have to worry about theft, over pouring or damages. But it I don’t like the idea of having alcohol coming from a tube anywhere from 1,000 to 10,000 feet away. Furthermore, how do customers know the tubes and bottles are sanitary and that they are actually getting what they are paying for?
YCH 9:20
Same-Sex Weddings
ReplyDeleteEvery couple deserves the right a freedom to have a traditional wedding as they choose to no matter what their sexual preference may be. It is definitely becoming a bit more common to see same sex marriages popping up across the United States. As much as I do not agree with this article, I only see the progression of same sex marriages continuing to grow slowly but surely and becoming more widely accepted. The states that have already legalized same-sex marriage are prime examples of this progression.
Room Service
It's quite clear to see that hotel service revenue has decreased for the most part over the past sex years. This is due to the rise of technology advancements. This is leading the customers to not need to purchase any extra amenities. Most of these things that use to cost extra fees are now just included for free because of how common they are. For example, color tv's in every room, as well as the customers no longer need to use the phone provided because in this day and age nearly everyone has a cellphone in which you can make unlimited "free" calls from. Technology is of the norm in this day and age. Everything that once use to produce a revenue no longer is. I still believe that a full-service hotel should have a well-staffed room service crew at all times because it adds to the elegance of the guest's stay.
Bellagio
Accuracy when pouring alcohol is very important when being a bartender. This could draw the line weather you make money or lose money, therefore it is essential that one does not over-pour. It is very easy to find yourself over-pouring if you do not pay attention or just plain don't care about the business. The use of the pump is a great idea because it will assure accuracy of all the pours allowing little to no room for error. The pump would provide fast and accurate service allowing the bartender the rack in the bucks while making all of the customers happy at the same time. Maintenance of these pumps would have to be taken care of daily to ensure that they are pouring clean and sanitary drinks each time.
dro841
Article one: The same sex weddings are something i never thought about before from a hospitality standpoint. The article really put it out there that you have to think differently and plan them carefully. Now looking ahead this will be an important topic as more and more states legalize same sex marriage. This course may be worth it if someone is going to accept this as something that will be a part of wedding planning in the future.
ReplyDeleteArticle 2: It is about time antiquated room service is done away with. They hit the nail on the head with the fact people want to use technology and are used to being able to have everything they need be an app or web search away. Grab n go is an easy concept i am surprised more hotels don't include as it efficient and saves labor costs of having people on call for orders in the wee hours of the morning. Instead i think they need reduced hours and more ways for the guest to have access to ordering through there tablet,PC or smart phone. This alone will attract guests and reduce costs drastically.
Article 3: Great and interesting article that was my favorite of the 3. This system must pay for itself within just a year of installation compared to doing this by normal means. Other than the obvious benefits it also saves on having to have bartenders be thoroughly trained and have a way to prevent loss from theft, mis-pours and human error when a bartender
can't remember that cocktail recipe on a busy night.
ATC 9:20
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteIt is good to see some support for same sex marriages. I don't know understand why same sex marriages is a big deal that some can't be celebrated traditionally. In truth there is no real harm nor threat about same sex marriages. Two people are in love and they happen to have the same gender. I don't see any harm in that.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass -
This was very interesting that there is one room that has all these tubes and devices that help supply bars within the same operation. It is definitely a great way to make customers drinks at a fast pace and relax some stress off of employees. Though I don't support it because I prefer the traditional way of making drinks. Something about seeing a bartender that makes my drink properly and right in front of me is cool.
Room Service More than a Revenue Generator:
This article definitely took me by surprise. I like the idea that food would be delivered fast to me after minutes of ordering for it. Even that room service is becoming obsolete and allowing local restaurants to take its place really shows profitability in both aspects of companies. The hotel has satisfied customers that receive great food at little waiting time after ordering it from local restaurants.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteIt is interesting to watch trends such as these pop up over time. It would be an excellent idea to market your Business to same-sex couples. Many times there are entire businesses that will center on this type of wedding. If you can introduce yourself into that market, that will give you a competitive edge over those business that choose not to aggressively market themselves to same-sex couples.
Room Service More than a Revenue Generator:
I believe that although room service is a department which sustains a constant loss that we will never see the end to it. Although smaller hotels, business hotels or hotels that generally only rent rooms to travellers staying overnight will probably eliminate room service it will not be without adding additional services to their breakfast and other dining operations in order to stay competitive. I don’t believe that we will ever see the elimination of room service in large resorts and luxury hotels as it will soon be seen as luxury, available to those that have the money to spend.
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass:
This is probably one of the cooler things that I’ve seen. My main interest is in the beverage industry, and this is an amazing piece of technology. From a cost-control stand point this system is perfect; however it does eliminate the ability to give heavier pours to loyal customers (Good and Bad). The system is also great as it provides a single location for the storage and distribution for the entire property, which reduces costs related to delivery and storage, repairs, refilling and cleaning.
MHS 9:20
Five Things You Can Do To Prepare Your Business For Same-Sex Weddings:
ReplyDeleteI think that it's great that the same-sex couples are finally getting a chance to marry. what I don't understand is why people have to take a course to put together a same-sex wedding.
Room Service More Than A Revenue:
Eliminating room service can be either a good or bad idea, but adding a grab-n-go restaurant while still having an option to have food delivered is a great idea. If they don't want room service they can pick the food up on their way up to the room or on their way out.
Drinking At The Bellagio:
I thing because today's society is used to having the world at their fingertips, this is a great idea. By using this invention you are eliminating over pouring/ waste which is saving you money.
Post by Jason Brandi
ReplyDeleteGay Marriage: I'm interested (an generally just happy) that this kind of article finally exists. It's nice seeing someone writing about gay marriage not just as "it should (or shouldn't) be legal," and instead acting on the fact that an increasing number of states already acknowledge the act and that people should be prepared for when receptions, services, etc are reserved for gay couples.
Room service: I thought that AAA requiring room service for both their 4 and 5 diamond ratings was interesting. The article talks about how hotels adapt to new ways of running their business in order to keep up with their guests' demands, yet AAA still sees this service as one that should be given in highly rated hotels.
Bellagio: It doesn't have too much to do with the process of alcohol traveling through tubes (which is fascinating to me), but I thought that having 144 cocktails preprogrammed in a bartender's drink gun in ridiculously lazy. That cuts out a lot of the work that bartenders should know (in my opinion) and I feel that if we have this kind of programmable dispenser for alcohol, then we won't need bartenders at all.
Room Service More than a Revenue:
ReplyDeleteI found this article to be very interesting on the statistic level; I had no idea room service had fallen that much in recent years, and I have no idea it was so popular in the year 2007. I honestly believe the 24/7 grab and go style cafe would produce the most revenue for hotels that are near airports, off of the highway, or more focused on convenience rather than luxury. These hotels don't need the added fees of room service, because it's mostly business people or travelers that just need a place to crash. I know that hunger trumps laziness, and if they are craving pizza at 1am, they will make that walk down to the hotel lobby to get food if it means not leaving the building.
I do believe that the AAA 4-5 star ratel luxury hotels should keep their room service. The people staying at these hotels are looking to vacation, or unwind. If they want to be waited on and have their meals delivered straight to their room, that should be an option. They are usually prepared to spend the extra money to have their food brought upstairs.
All of these articles were very interesting.
AGH 9:20
Same-Sex Wedding
ReplyDeleteI think this article is a great idea. Same-sex weddings are a growing industry,and are one of the fasted growing trends. Businesses can profit immensely from such a good cause.
Room Service
This article is spot on. I never really thought about the concept to remove room service. This article does a great job comparing the pros and cons. It sighted good examples of when the concept would be a good or bad idea. I don't it would be either one, unless u lost profit.
Drinking at the Bellagio
Wow. I never really to took the time to think about how all the alcohol gets serviced through into the bars. One giant source; a room full off 1,800 bottles getting pumped simultaneously. That's really cool. I expect more hotels/casinos will buy into the concept.
Same Sex Marriage:
ReplyDeleteI think that it is great that same sex marriage is finally making its debut after all this time. I do not believe that classes are needed to be taken in order to "learn" about how to put together a ceremony for them. As a wedding planner you are there to please and accommodate the wedding party. You listen to them and what they want, classes are not going to tell you anything different, two men and two women can still have a somewhat traditional wedding just like one man and women can have. It's all in the customers wants, everyone is different, and I don't believe homosexual customers should be treated any different.
Room Service:
I like this idea that full-service hotels are switching over from room service to these little grab-and-go cafes. Although room service is a great idea if you are craving a late night snack or breakfast in bed, these new trends are not all that different, it still allows you to have options as well as customized coffee that is still available to be brought up to your room.
Bellagio:
This article was very interesting to comprehend, it really shows you how advance technology is really becoming. It is great that it requires very little maintenance to maintain, as well as eliminating a lot of wasted alcohol from messing up drinks or pouring to much/to little of one liquor, or stealing of bottles.
Same Sex Marriage: I think as a professional event planner would have a full knowledge on how to plan a same sex wedding ceremony, yes it will differ a little more than a traditional wedding.But I fully believe that they would be able to handle themselves without having to further their knowledge/ education. This should be a very easy transition. With no special treatment.
ReplyDeleteRoom Service: I think the whole grab and go thing is a better idea then room service, granted actually ordering the food over the food over the phone and not leaving the room is a luxury within itself, and most of the time the food is great; on the other hand the whole grab and go is a more practical way of getting the food the way you want it prepared.
Bellagio: This is by far the most effective way of distributing alcohol throughout a casino. I really like the idea of alcohol being distributed through tubes/ at the bar tenders fingertips. I think that this system of operation maximizes profits greatly; due to the fact of that there is no time wasted on the gathering/opening/pouring of various bottles to create a drink when the bar is busy. I think that all casinos/hotels/bars and restaurants should all be looking into this as an option.
Same Sex Marriage - I do not have much to say about this article except that like many others think, there should not be a course on how to handle or set up a gay or lesbian wedding. My family owns a wedding center in Rhode Island and have been doing gay and lesbian weddings for over 30 years without any help, why all of a sudden do people think it is necessary.
ReplyDeleteRoom Service - As a student and living on my own, I have taken multiple vacations and every time my friends or family stay somewhere in the 4-5 star range. Most people can afford the room because it is that one time vacation that you saved for, but who wants to pay for room service that cost an arm and a leg. Not me... That being said, I don't find it something that should be discarded completely but a few Disney World resorts have already done away with room service almost completely and simply use the fresh buffets that are changed out all day long to keep the food as fresh as possible.
Bellagio - This is something I never knew existed before I read the article. Cool to know about how far technology has come these days. Many bartenders don't need too much practice in this case because now the technology does all the work for them haha. Pretty soon there wont even be a bartender. So in a way this could be a potentially bad invention.
Regarding room service, I feel that hotels are stepping in the right direction. Hotels, much like other hospitality services need to evolve with the times. Especially in today's day and age, people don't travel somewhere to spend all of their time in their hotel. They want to explore the area surrounding the hotel, limiting the time they have available to order room service. As long as the quality of food stays decently high, I feel that this is a great idea.
ReplyDeleteRegarding the liquor room at the Bellagio, I would be afraid, as an owner, that the quality of the liquor may be affected as it travels through the tubes. I'll be the first to say that I don't know enough about the system to criticize it, however this soda gun approach seems a bit frightening. As tubes in soda dispensers get old, or are not used as often as they should be, lines can rot and/or impart undesirable flavors on the soda. I feel like this would be the same in this case. Also, if a bartender presses the button for, say, a Cosmopolitan and the bottle of Cointreau is tapped, the guest will be receiving a drink with a key ingredient missing without the bartender being able to tell before the drink is served.
Regarding the same-sex marriage article, I was not able to download the PDF of the article. However, I feel that same-sex marriages should not be treated any differently than traditional marriages. A man marrying another man or a woman marrying another woman doesn't need to be treated any differently than a man marrying a woman. Both sides are in it for the same reason: to get married to a person who they love. Any experienced wedding planner should be able to cater to his/her client's needs.
TV 9:20
Same Sex Marriage: I think that having something be available for wedding planners to better prepare and understand how to plan a same sex wedding is a good idea. While some may not need it, some may feel more prepared and enjoy that they have the option to learn more, or have any questions that they may have be answered. There are classes all the time for wedding planners, so that they can stay current with all of the different changes in the wedding industry today- technology, food, venues, etc... it makes sense that there would be places to become more informed about same sex marriages.
ReplyDeleteRoom Service- I think that room service is really just dependent on the type of hotel. As it said in the article, some people go to hotels expecting room service, and it is necessary to keep certain ratings. For hotels where the room service is not seen as a necessity, whether or not it is available should be dependent on revenue. It is up to each hotel to determine whether or not room service makes money or wastes money. That being said, the idea of grab-and-go in places where room service does not bring in revenue is a great idea. As long as the customer is happy, that is all that matters, and it seems as though many customers have been very pleased by the alternative options that have been presented in hotels in lieu of room service.
Bellagio: I have heard about this system before, and I have always been fascinated by it. It makes a lot of sense to have everything be automated. With the amount of drinks being made everyday, it is crucial that there be a system that makes sure each pour is the same. Having just one bartender who over-pours, could end up costing a lot of money. The system is really quite genius, and I would not be surprised if soon the technology was being offered to all restaurants and bars on a smaller scale.
KKG 9:20
Five Things You Can Do to Prepare Your Business for Same-Sex Marriage:
ReplyDeleteI think that people do need to get more educated about same sex marriages in the hospitality industry. Since gay marriage becoming popular in recent years, people whom work for the business need to know how to threat those people. It is a great idea that the companies join for the certificate programme. On the other hand, it helps businesses to raise their money.
Room Service:
I think that hotels shouldn't remove their room services. If you remove the room service what is the point that staying in a hotel. People go to hotels to get comfort any other place besides home. For me, costumer satisfaction is very important. Hotels can serve different ways too but they have to had a room service, it is an essential for hotels.
Drinking at Bellagio:
The idea of tubing is great but I love to watch bartender when he is preparing the drinks. However, it is still great. They should keep the bartender until the employees get to used to it. On the other hand, it is totally saving you time+money and also very innovative for large companies.
Same Sex Weddings: I think this is something that every business should take into consideration. Same sex couples shouldn't feel like they're being treated any differently than heterosexual couples. I'm happy to see that there is more of an effort being put into giving same sex couples the rights as everyone else.
ReplyDeleteRoom Service: I think the idea of the cafeteria style "grab & go" is convenient and the latest trend for hotels. However, I don't believe that room service itself should be completely eliminated. I think some of the allure of going on vacation is the ability to get room service at any time and not have to leave the room if you don't want to. Maybe if the hotels decided to limit room service to made to order foods & everything else (sandwiches, salads, & such) be at the "grab & go" only.
Booze Tubes: Although I think that the miles of tubes and smell of alcohol through out the hotel may be seen as interesting and "cool", I think this concept takes the fun out of bartending. Part of going out to the bar is the experience, which includes watching the bartender make your drink. Especially in high tourist areas, like Las Vegas, where bartenders entertain their customers by flipping bottles in the air and behind their backs.
Same Sex Marriage:
ReplyDeleteI feel that this article on same sex marriage has a great view on how far the marriage equality movement has gone. I don't think that the classes are necessary at all. The sexual orientation of the couple should have no difference at all when it comes down to planning a wedding. Same sex couples and straight couples should both be treated as equally important to a wedding planner. As a wedding planner, your job is to please your customers as much as possible when it comes to this special time in their lives and that should be your number one goal. You shouldn't have to separate the way you do things for a straight couple from the way you do things for a same sex couple. At the end of the day the only thing that should matter creating a wedding that a couple that no matter what sexual orientation they are will remember for the rest of their lives.
TJS 9:20
The Same Sex Marriage Article is interesting mainly because it shows that the industry is changing to accommodate different view points and allowing people to have the wedding more customized to the type of couple.
ReplyDeleteThe Room Service article is a little concerning because the companies are cutting jobs in one area to make a more efficient type of service. While in some places it will work and be a huge success other places it could make or break the hotel. It also brings up the question of "what happens to the room service staff when they switch over?"
The article on the 90 miles of booze traveling is interesting. it is a great concept when you have a large place of business and each bar needs to be fully stocked. It also allows for cost control to happen by having preset drinks built into the system. but on the downside of this it is taking away an great skill set and making it so that any one can walk in and make drinks.
Working my way from the bottom up
ReplyDeleteThe idea of the pump room is amazing, but is it really worth it. For a hotel such as the Bellagio, where no expense is spared, it is an incredibly efficient and productive timesaver. However not many hotels may see a large return as the Bellagio. It does show that even in luxury a business will do what it can to use as much of product as possible.
A hotel having successful room service depends on the hotel’s patrons. Many hotels that are more for accommodating for business travelers, in midtown Manhattan for example, will benefit from the grab and go options rather than the luxury service.
In Hospitality it is important to always be prepared to accommodate your customers. An occasion such as this requires understanding and objectivity as many people are still not aware of how to work within this fairly new territory. Unfortunately there is not much information in the article to work with.
GEM FSM3001
Same Sex Marriage: I don’t think it is necessary for businesses to take classes on same sex weddings. For so long, same sex couples have fought for the same rights as straight couples, it should be treated the same as a straight couple’s wedding.
ReplyDeleteDiscontinuation of Room Service: I do not think this is a good idea for big hotels. In a world of a busy people that are constantly travelling or on the go, it’s hard to have time to sit down and eat a meal, and rare that you get the time to sit at a restaurant and wait for your food to be delivered. But taking away full meals and having only an option of sandwiches, salads, and pizza does not make a happy customer base.
Bellagio: In large, busy casinos the pump system sounds like a must have. It is low maintenance, low product waste, and efficient. Definitely an ideal machine for large casinos in Las Vegas and other tourist-attracting places.
On the gay marriage hospitality article gay marriage is still an issue with some people of the world today. Not that the classes should be a requirement but on a professional level to know any differences that are requested or required is great in improving anyone's knowledge base. Not having much information or experience on the subject myself I don't feel right giving an exact kind of comment on the subject.
ReplyDeleteOn the room service article I can't agree more. Our lives, mostly in the United States, has been an ever evolving faster moving life. Any idea of a grab and go is becoming more and more popular. Being a cook myself I have barely anytime to run errands and even find time to eat. There will continue to be places to go to have the option of a higher elegance of a stay. With the lower end hotels I can't agree more.
On the casino and alcohol pumping article it's just another example of the beverage industry improving itself. Saving time, space, and improving efficiency is always a goal in this industry. It just plain makes sense.
I still dont understand why there had to be an issue when talking about gay weddings. planning for a gay wedding should be no different than planing for a regular wedding. putting morals aside, gay marriage is becoming widely accepting among states and more accepted among people and as a business owner, I want to generate as much business as I can so I would oped my doors to anyone and everyone.
ReplyDeleteroomservice to me is a waste of time and money, I think its a good thing that hotels are going away for using room service as an option for guest. for one thing, room service can take way to long and if your order is wrong then it takes even longer to get it right. on the other had it takes away jobs that people need. also with the new "cafe's" opening, it can become overwhelming for the cafe to keep up with demand of serving the entire hotel.
I think the alcohol rooms in casinos is a great idea, for one it can control the amount of alcohol in a drink and how many shots can come from one bottle. it seems like a better way to keep control of cost and control over employees. But with the customer not seeing what brand of alcohol being pored, some hotels might use lower quality brands but sell them at higher quality prices. Also if there is a problem with the system then multiple bars can be shut down and then have a loss of business.
In hospitality our main focus is accommodating our customers making them feel welcomed and making sure that everything is to their satisfaction therefor I don't think there is a need for training on how to handle same sex marriages workers should already be willing and ready to work with the customers and meet their every need. The decision to end room service seems to be a good idea seeing that it isn't bringing as much revenue as before. Not having room service leads to less labor and less money being spent on labor and the grab and good idea can be beneficial and generate more money for the establishment. The alcohol pump sounds interesting it alleviates waste ,low maintenance and it pumps exact measurements. A casino can definitely invest in that with the amount of revenue it generates but I most certainly would not reccommend it for hotel.
ReplyDeleteFive things you can do to prepare your business for same-sex weddings:
ReplyDeleteI think having a class dedicated to learning how to deal with same sex couples is unnecessary. A wedding is relatively the same, no matter the sex of the couple. Although GWI may be trying to welcome same sex couples and adapt to the new marriage equality laws, people may find it offensive.
Room service more than a revenue generator:
Although room service used to be common some years ago, it has slowly become less popular. Ordering a meal through room service tends to take at least an hour, if not longer, and comes with a pricey bill. I think the idea of grab and go, café style prepared foods is smart. I also believe change has to happen slowly. Room service should be available at certain times of the day if requested, with the grab and go options available all day. Slowly introducing it will give the hotel time to receive customer feedback and which system will work for their hotel.
Drinking at the Bellagio:
The liquor system at the Bellagio is very innovative and efficient. It cuts time and waste. The idea to have the pumps running through the whole hotel is also smart. It cuts down on labor also, and the glowing lights are a nice touch to grab people’s attention and draw them in. Although, many people enjoy watching a bartender make drinks, this system will get people their drinks much faster and benefit the hotel in a major way.
MM920
This is an interesting article, gay marriages are blooming and it is making the hospitality industry more and more reputable to accommodating same sex marriages. This is a new "thing" in the industry and will be very successful because so many same sex couples have waited their entire lives to be able to get married, however the law prohibits them in certain states. This will make the hospitality business grow overall and most importantly everyone would feel equal and less discriminated against.
ReplyDeleteSame Sex Article: This article is interesting because it illustrates how society and businesses deal with changes and adapt to new trends and social responsibilities. The foodservice and hospitality industry have to adapt and accommodate same sex marriages. This will influence and affect companies develop policies and benefits are disbursed. It will be interesting to see how companies adapt to same sex marriages.
ReplyDeleteRoom service: After reading this article I feel that the "grab and go" concept will change how hotels and lodging do business. Consumers wants and needs increase as technology and convenience increase. This "grab and go" concept will be very profitable for most hotels and diminish any expenses that the previous room service incurred due to its inefficiency and unpredictability. There will be a difference between 4-5 diamond hotels and regular hotels. The commodity and convenience of room service is expected In 4-5 diamond hotels.
Drinking at the Bellagio: Alcohol traveling from a secret room through tubes sound very interesting. Bellagio must have low maintenance cost and minimum waste because it pump accurate and correct measurements in the drinks. This idea should be used throughout the hospitality industry to reduce waste and maintain cost fixed. The only I wonder is; how the keep the beverages at proper temperature? What would happened if something goes wrong?
All of these three articles were interesting. The first article about businesses' being trained for same sex weddings, just goes to show you how this world is changing. As people working in the hospitality industry it is are job to fulfill the needs of our costumers. It doesn't matter what sex you are interested in, and now that it is becoming more legal across the country we have to adapt to the change.
ReplyDeleteThe article about the room service trends was very interesting to me because I was unaware of this happening. I can see how it could save hotels a lot of money, but I would still have to say its a inconvenience not having room service. From experience, staying in a hotel is luxurious, and if your paying all that money a night for that room you should be able to pay your hard earned money to have food or beverages delivered to your room. Another bad thing about it, it would leave thousands of people that make a living in the room service department of hotels across the country jobless.
The last article I also found very interesting. I find it really cool to know how a huge casino operates behind the scenes. There are so many visitors at that casino that it is almost impossible to do it any other way. It may be very expensive, but it is very efficient, and I don't think the Bellagio has any problems with spending money, just saying.
These three articles were very interesting. A lot of different hospitality industries are starting to figure out what truly brings the most profit to the company and what may not be bringing loss of the company. There are new trends starting each day and more and more hospitality companies are realizing this and joining these trends.
ReplyDeleteFor the article about same sex marriage I don't really understand the major difference about same sex marriages and opposite sex marriages, when it comes down to the ceremony itself. I have gone to a gay wedding and a same sex marriage and they came down to the same thing, two people who are a couple and they love each other. I don't believe additional training is needed for one or the other.
In the article about taking out room service in hotels is a little upsetting. Working in room service makes me love room service. It is truly a fun job to work. You get to meet new people, but also get in a work out. It does make since to me hey are taking it out of some hotels because it truly doesn't have such a large customer base like it used to.
In the article about the long tubes for he beverages, that seems Ike an amazing concept. The only thing I do not understand is how do they keep the drinks that cold when they go through the tubes. It does help save money by limiting over pouring and stealing. I just feel like I will miss the bartender, flipping the bottles and being able to see what they pour in my glass.
Room Service: In the room service article it seems that a large number of hotels are not actually removing room service rather they are just renaming and updating how it will run so that it becomes more cost efficient and easy logistically to operate. Also by renaming and re branding it they can reinvigorate the market.
ReplyDeleteDrinking at the Bellagio: This system seems very ingenious to me because it allows for a lot of control in the beverage area which traditionally has the biggest risk. This system allows for the perfect pour every time so that no alcohol is wasted. Also it allows for better upkeep on inventory because all of the liquor is in one room and you do not need to keep the same bottles all over the casino.
Drinking at the Belagio shows the innovation and strategic mindset of big corporations today. With this system they are creating a unique but still uniformed experience for every customer. The uniqueness comes from their ability of choices and obviously the uniqueness of their trips but they know they will always receive the same cocktail or beverage tasting exactly the same every time.
ReplyDeleteThis is also an innovation in sanitation and product knowledge. Since the product is in a secure and sanitary room there is less chance of cross contamination and spillage. Keeping all of the product in one main room allows for correct storage, and easier way for bartenders to be aware of what will be needed at the beginning of their shift.
Same-Sex Marriage: I like the idea that companies are realizing that there are a lot more couples seeking venues to hold an actual ceremony but I still don't understand the difference between a same-sex ceremony and an opposite-sex ceremony. They represent the same thing, the only difference I see is who is getting married. With that being said, I don't understand why they need new "training" to plan a wedding.
ReplyDeleteRoom Service: I am not sure my position on this article. I believe that the high-end hotels should offer room service because, like the article said, people go to high-end hotels to get pampered which includes food being brought to the door. I understand it's not a big money maker and it uses up labor costs, but then so does having a grab-n-go open, you still need someone standing at the register for their entire shift whereas the room service employee would be able to preform other tasks when room service is not being offered. I also believe taking room service away with detour guests from choosing that hotel whether or not they use that service because people nowadays like to have choices and amentities.
Drinking at the Bellagio: I am loving this idea! I think it's an awesome way to keep pours under control, it also helps out the bartenders when they have drink orders being yelled at them all day. Instead of repeatedly grabbing a bottle, they are just pushing a button and I think that's a great idea. It does make inventory a lot easier as Michael has mentioned and as far as maintenance, I think they have it all under control! I wouldn't want to have a million bottles of alcohol sitting in my bar, taking up space and giving the bartenders little movement capabilities. The only restriction I see is that the bartenders aren't able to go crazy and show off their pouring skills or be a "preformer" as they are taught in bartending school.
Same Sex: This is an interesting article, gay marriages are blooming and it is making the hospitality industry more and more reputable to accommodating same sex marriages. This is a new "thing" in the industry and will be very successful because so many same sex couples have waited their entire lives to be able to get married, however the law prohibits them in certain states. This will make the hospitality business grow overall and most importantly everyone would feel equal and less discriminated against.
ReplyDeleteRoom Service: This article shows how day by day there are changes in the hospitality industry. The industry wants to accommodate their guests by having room service removed substituting a grab and go cafeteria style restaurant. Several hotels have already been testing out these popular trends and is more likely to be the next thing in the future. Its a great way to expand businesses and grow as a company. Hotels are loosing money by having room service, it generates more labor costs and most people do not take advantage of that luxury anymore, so efficient is the best way to go.
Drinking At The Bellagio: This is a great way of organization when it can be hectic bar tending. Not only is this good for organization, but this is a great way to prevent bottles from breaking because of constant grabbing and pouring. Also more drinks can be made at a time because of this new idea. The only cons that I may have about that it is extremely expensive and not all bars can have it, and lack of creativity when bar tending.
Same Sex Marriage: I was kind of surprised that there is a training program for same sex ceremonies. I don't know what would be different, especially from a hospitality point of view. I guess it is good that there can even be a class, as more and more couples today are able to marry.
ReplyDeleteRoom Service: I found this article very interesting. I always wondered how hotels made profits on 24/7 room service, and turns out that most aren't. I do like the alternative of having a large banquet or cafe that would deliver to rooms and present the food in a more cost efficient way. I would rather get hot and fresh food delivered to me in a paper bag than stale food delivered on a silver tray that costs a fortune. When I worked at a hotel we would have one chef that had to be called in extremely early in the morning on random days, and drive 35 minutes to work, just to make a single omelet for a single room hours before his shift started. It might be nice as a customer, but room service is a real hassle for the kitchen.
Bellagio: This was an interesting read as well. Finding out how far your shot travels before making its way to your glass was unbelievable. With the extremely high rate of business that the Bellagio deals with on a daily basis, this machine works perfectly for them. However with so much tubing, it seems that if something went wrong it would be hard to catch.
I am also someone that likes to watch bartenders make drinks, at this college we tap briefly into the skills needed to be a bartender, and I feel this machine takes away from that. However, it is still a really cool and practical system and I feel more casinos and hotels will start using it.
Ryan Howard
Same Sex Marriage- I think a lot of this is just good business practice. The more people you can offer services to, the more money you will make. You should definitely never eliminate clientele.
ReplyDeleteRoom Service- I’m not entirely sure how I feel about this idea. While the grab and go idea might be good for some, I personally prefer room service. I think it is kind of doing away with the customer service a little bit by getting rid of that personal contact with room service employees. In addition, I wonder about those jobs that were previously filled by room service. I would expect the grab and go to be probably staffed by the kitchen which could potentially put a lot of people out of work if this becomes a trend for all hotels. Also, I have to say I am kind of surprised that they are losing money on room service. Most times I have gotten room service, it’s not cheap and I know that they pay their employees below minimum wage and that they rely almost entirely on tips.
Bellagio- I think this is a cool idea to have the tubing throughout the Bellagio to dispense drinks. In addition to it being an attraction for guests, it probably also helps prevent theft from the bar (at least the bottles of alcohol) and breakage. I would be interested in seeing this for myself some day.
The same sex wedding article should be common sense, however, I like that people are becoming more considerate and trying to make accomodations for gay couples. Something people might not consider is how to deal with hostile or unsupportive family/ friends, finding honeymoon locations that are gay friendly, or even wedding locations and ordained people who are willing to participate. Although it should be that way, may obstacles are still in the way for gay couples to have a happy and successful wedding and planning. In my opinion, Everyone should be entitled to love and be with whomever they want and and have a supportive environment in the planning of their wedding. While a traditional planner has plenty of experience, it is a way to go above and beyond to meet the needs and desires of their clients. the more informed they are, the better the results. In this aspect it is similar to a cultural wedding, or different religions, just knowing the beliefs and interests of the individuals.
ReplyDeleteAs for the room service article, I think it is a great service for people, especially business travelers and people traveling from other countries who may have different dining schedules or special dietary accomodations that they may not be able to find in the area. I actually worked at a four diamond hotel in room service for a year, and see how the expense can be high and scheduling can be difficult. Even when looking at previous history, it can be unpredictable, and the room service can end up being short staffed or not have enough business. Upselling and suggestive selling are used mostly to make better sales. The cost of room service and fees added on to food and then tips, make it very costly. Maybe a service where people can order ahead of time would be more successful and profitable.
The Bellagio system for drinks is really cool and avant garde. It saves time and money because everything is premeasured and travels through the tubes, instead of having to physically deliver them to guests. Its cool because you can be anywhere in the hotel/casino and get what you want instantly. It saves work for the bar and less spillage or breakage will occur.
Same Sex Marriage: I think it is a wise move to educate people in the industry about a same sex marriage, because there are aspects of it that could differ from an opposite sex marriage. I also think it's admirable that the industry is changing with the times.
ReplyDeleteRoom Service: I think this article makes a very good point while still offering the pro and con views. While room service may be necessary for certain higher end hotels to maintain a high rating, I think the decision to remove it is a smart business move. If they were to remove room service and offer nothing else in its place, that would be one thing, but putting in an "on the go" option is just taking a step in America's current direction. So many people who stay in hotels anymore are people on business trips and are on their way to meetings and seminars, so providing an all-hours convenient type place with good food is a great option as opposed to the time-consuming, money-draining room service.
Bellagio: I think the system that the Bellagio has adopted is a great business move. It eliminates thousands of dollars in waste because it is pre-measured, and allows for consistency and efficiency in a major establishment, which is what customers like to see. The faster they can get the alcohol into the customer's cup, the faster they drink it and come back for more, which simply means more money for the Bellagio. While some may argue that this system is eliminating jobs, I think it's simply stream-lining the jobs that already exist.
Same Sex Marriage:I think that this article shows that our nation is evolving, which a positive thing. The additional "training" can be beneficial to deal with people's wants, needs, emotions, and feelings. This training can also be beneficial because who says that the tactics planners use does not only help people of same sex couples.
ReplyDeleteRoom Service: This article's two main points are very strong but somewhat contradict the other. I side with both. I believe that grab - and - go markets are a trend in both the hospitality and restaurant industries, but I also believe in the counterpoint mentioned in the article that if someone goes to a super upscale hotel, they might be going for the mere fact of being pampered.
Drinking at the Bellagio: I found this article to be super rad. Even though the system is somewhat expensive to install, I believe that it saves money in the long run from situations such as over pouring, dropping bottles, etc. The only downfall of this system could be the elimation of a bartender's creativity.
Training for same-sex marriages: Training employees for same sex marriages is a good way to keep your employees on their toes and ready for any moment of truth. Not necessarily just same se marriages. If anything this type of training should be taught together with regular hospitality training and not as a separate entity.
ReplyDeleteRoom Service: The numbers of a reduction in room service purchases / room was a surprise to me only because i think the service is a great novelty to offer to guests. However i do agree with the grab'n go type establishments because a lot of the time guests that want to relax dont necessarily want to be pampered but perhaps would rather get their food, eat, clean up, and sleep.
Drinking at the Bellagio: The system in place in the Bellagio is a great idea. it limits wastage and controls portions. also the drinks are standardized which is fantastic for the consistency of the product. However i must agree with Brianna this system in a way limits the creativity of the bartender. which in the case of casino may not be that big of a deal.
Same Sex Marriage: I believe it is a wise move to educate people on the needs of any costumer even if it is one so new. Some things could vary and someone just trained for hetro marriages may not exactly know what to do. It is also a good look on our culture that we are being more open and accepting.
ReplyDeleteRoom Service: I agree with lower diamond rating hotels getting rid of room service. The prices of most room service meals is utterly ridiculous, which causes most of the people to opt either for outside takeout or leaving their room. A grab and go model would work out much more efficiently especially for a hotel known for hosting business people who are constantly on the run. However higher up hotels should not get rid of the service. If you are willing to pay the price for a top hotel, then you want to be papered in every way possible, including breakfast in bed.
Drinking at the Bellagio: The tubing system is a great idea. The amount of money the company saves by cutting out waste must be astronomical. Others have said things about creativity but at a brand hotel/casino such as MGM I believe consistency is what they would care about most of all. Which this system would definitely provide.
Same Sex Marriage: same sex marriage is a whole different opportunity for businesses to accumulate new clients and income. Seeing how many States are legalizing gay marriage its an opportunity for you as a business to make money and the client to experience a great time. The training is a bit much, but necessary for everything to run as smoothly as possible so the clients can have a memorable time.
ReplyDeleteRoom Service: I can some what agree and disagree, because not everyone wants to do the grab n' go others like myself are very lazy who rather prefer room service above else. It depends on the location of the hotel also and the demographic for an example a hotel located in New York City would prefer the grab n' go because its a fast pace environment and everyone is use to it.
Drinking at the Bellagio: It's a great idea beside saving loads of money with the controlled portion it's help save money in the long run. Although it's very expensive to install, but I'm sure it's not for them it helps toward the future.
Andrew Hoglund
ReplyDeleteSame Sex- people love to feel special and by focusing on one group of people you can train your staff to be very specific to the type of people.
Room Service- Everybody knows what room service is. Decent food, desserts and drinks. THis is why making a small restaurant or "fresh connection" is a great idea. Think about it would you rather order from room service and get a burger and fries or from "Hudson Common Express" known for its beer, eggs and maple braised bacon. Taking time to sell things to your customers by words and pictures can go a far way.
Drinking at the Bellagio- I really like this idea because its all centralized and can be watched very closely. My only problem is that when this has to be installed or cleaned that 90 miles of tubing will wasted a lot of your alcohol and drinks. for the size of the Bellagio it is a great idea but for somewhere smaller it might not be the best option.
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ReplyDeletesame sex weddings-I don't think there needs to be a certification course for same sex weddings. I do not see how they would differ from opposite sex weddings-granted there might be facilities that do not allow same sex marriages to take place but that would be in the research when looking for a venue. This is a step in the right direction but with that I also do not understand why there needs to be a course for it.
ReplyDeleteroom service- I think eliminating room service is a good move. It is a very limited number of people that order it and the ones that do are people who need to eat and go quickly. The grab and go concept makes more sense.
bellagio- This is a cool system to have in place, it can help set bars apart from eachother to make customers interested in buying drinks from your bar. It is an easy way to keep tabs on the alcohol count, keep stock/inventory and also keep theft to a minimum or none at all.
Five Things You Can Do to Prepare Your Business for Same-Sex Weddings:
ReplyDeleteI don't think it is much to prepare for. Its takes the same amount of preparation as a traditional wedding, the only difference is the people. On the other hand, I do think that it's great people are becoming more accepting of same sex marriages.
Room Service More than a Revenue Generator:
eliminating food service is a good idea for certain establishments. In some hotels it would be convenient to get a quick meal to go.
Drinking at the Bellagio:
This limits waste and controls portions. This system is also a great way to save money and save time. I think its a cool and creative way to serve drinks.
920
same-sex wedding- there isn't really any huge difference between same-sex or opposite sex. There may be a few things that are, like instead of the groom being a male, it's another female but at the end of the day i don't see why there has to be a training course to prepare them for it. I guess in a way it shows their support in same-sex marriage.
ReplyDeleteRoom service- Taking out room services in many hotels that aren't so expansive is a good idea. Most of their customers are families on vacation or whatever the occasion is. They may not have to time or their children may not have the patience, like something simple and fast.
Drinking at the Bellagio- The system that they have and how it set up sounds awesome and maybe seeing it in person, it looks better. It's easier for the employees because it doesn't take time from what they can be doing to go at check if anything is wrong.
Emily M.
Same Sex Weddings - I understand that same sex weddings are a huge up and coming thing for our generation, but I dont think that an entire course needs to be offered to understand how to plan a wedding. A wedding is a wedding and they are all based on the couple's preference. Whether or not the couple is gay or straight, it all comes down to what they want, so one wedding will always be different from the next.
ReplyDeleteRoom Service - I dont think that room service should be completely done away with, but I do agree that updating the means of getting room service would be a great idea. This world is constantly updating its technology faster and faster every day, and all businesses, hotels included, should keep up with that.
Drinking At The Bellagio - I think that this system for transporting alcohol to bars is pretty awesome. That is truly technology at its finest. People may worry that there are more chances of alcohol being contaminated because of the distance that it travels, but there is no way this can happen due to bacteria not being able to survive. Although installation rates for this pump are huge, it definitely pays off because you save labor costs and there is less product waste of the alcohol because of the exact measurements.
Charles Gonzalez
Same-Sex Weddings: This article was really interesting because it addressing the future of our generation and how gay marriage is becoming legal in more states. But I look to it as that there is no need to be certified for gay weddings because marriage is marriage. It involves two people that love and devote each other and they are all the same in that sense that it shouldn't matter whether you are gay or straight.
ReplyDeleteRoom Service More than a Revenue Generator: Over the past few years revenue for room service has gone down and these new hotel room service trends hopefully will bring sales back up. I like the idea that some hotels offer that you can order right on your smart phone or computer because we all revolve around our technology and I feel as though customers will feel this is a lot more convenient and easier. Also I find it very interesting on the cafeteria grab n' go style, that is also very appealing to customers because it lets them take it quick if there in a rush and it gives a wide variety.
Drinking at the Bellagio: This system is really fascinating to read about. It's great that it produces less waste which means less money the company is wasting. It may take the art or the fun aspect of the job away from the bartender though because they are not making the drinks right there but then again it may be easier to hire people because they may not need as much experience.
Jamie Nash
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Gay Marriage Planning: A wedding is a wedding and if you can plan a wedding with a man and woman who want different things then a man and man or woman and a woman shouldn't be any different. Brides and/ or grooms have to be treated as equals there may be some differences and special accommodations but now that it is becoming recognized as legal in many states there shouldn’t be much differences than different sex marriages.
ReplyDeleteRoom Service: In the room service article it seems that a large number of hotels are not actually removing room service rather they are just renaming and updating how it will run so that it becomes more cost efficient and easy logistically to operate. Also by renaming and re branding it they can reinvigorate the market.
Drinking at the Bellagio: This system seems very ingenious to me because it allows for a lot of control in the beverage area which traditionally has the biggest risk. This system allows for the perfect pour every time so that no alcohol is wasted. Also it allows for better upkeep on inventory because all of the liquor is in one room and you do not need to keep the same bottles all over the casino.
ATH920
Same Sex Weddings:
ReplyDeleteI feel as though a course on same sex marriage is absolutely not necessary. I think it should be brought up in a regular wedding planning class, but it shouldn't be its own course. Whether they're gay, lesbian, or straight they're people that will have suggestions and will want their wedding to go a certain way. It's not necessarily a whole new topic just a different kind of couple.
Drinking at the Bellagio:
The system that they have developed is pretty amazing. I've never heard of something like this for a bar before. I think it is a great idea seeing how it saves them money. You dont really have to worry about bottles breaking and especially over pouring for guests. With this system it becomes very easy to follow all of the action going on at their bar.
Room Service:
I think by having room service eliminated in an establishment is a good idea. Especially if you have the option of opening or having a small restaurant attachment to the hotel. You can make tons more money by having a restaurant rather than room service because now people are also paying for an experience.
I do not believe that a course on same sex marriage is needed. There is not a single difference in between the traditional wedding and the same sex wedding. If there is any concerned, the planners can always discuss with, and make adjustments if needed.
ReplyDeleteThe roomservice has been a icon of luxury hotels for many years. The elimination of this service might make some guests to turn around from the establishment. I think that the from of delivering the food to the room should remain in more cost efficient way.
I am amazed by the alcohol pumping system at Bellagio. It is the sacle I would have never imagined, though I do have some doubts. It is 90 miles of plastic tubes pumped by air. I am aware that this systme is sanitary, but the number is making me think that, then how long the liquid is staying in the tube?
Gay Marriage: With the change of laws in different states, the market for gay marriage wedding planners has emerged. Although I think of this class and this type of planner as a novelty type of thing, I do see how profitable and how a market for this type of class is needed. The only thing that I see as a real negative is the fact that if there was a class for only "straight" weddings, I am positive that there would be an up-roar being that class would seem unfair, and unjust.
ReplyDeleteRoom Service: I believe that this type of dinning is not the same, nor even close to having a room serviced meal. As a guest, I feel that getting something delivered to your room from another restaurant besides the one in the hotel is the same as being home and ordering pizza to your house. Having someone make something special for you and bringing it right to your room after its made is something truly special, and only done at a hotel.
The Belaggio: As a bartender I believe that the system they are using in Las Vegas takes away a lot of the bartenders touch when making a drink. People wait all day to sit at a bar for a well poured drink. They want to see someone behind a bar and pouring there liquor out of there bottle of choice into a glass. By using the gun you are not only taking away the esthetics of drinking at a bar, but you are allowing for many other variables because of the travel time and location of the liquor that shoots out of its gun. On a personal note, in Atlantic City my Grandfather asked for a Stoli Martini with no Vermouth that was poured out of a tube from a gun that had mildew residue that ruined his drink. Not to mention it was poured half way up the glass.
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ReplyDeleteRB WED PM
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ReplyDeleteRB WED PM
Same- Sex Weddings
ReplyDeleteI think this article can be a bit controversial. It is saying that there needs to be special training on same sex weddings, as if it is totally different types of weddings from traditional types. I think that staff should be prepared for any type of guest request, like any other function.
Room Service
I love the idea of having these type of outlets in busy city hotels. I think it is much more to the customer’s needs when they are busy and not looking for in room expensive service. However, I think it is necessary to still have those services. I also thought there is probably a nicer way to deliver food than a brown bag.
Bellagio
I thought this was such a neat and efficient idea to use in big outlets such as casinos. I think it is great to have measured amounts of alcohol and not have to depend on the trust of each bartender. However, this method would not be really possible in smaller outlets where people come to see the drinks made in front of them. I think it would be nice to have the alcohol going through the tubes but the pre-made cocktails ruins the experience of the bartender’s show.
JG Wed PM
Same Sex Weddings:
ReplyDeleteSomething new to the world needs to be introduced in a informative and appropriate way. More and more states within the U.S are getting on board with gay marriage. By providing an educational service for those companies who want to cater to this demographic it becomes a win-win for both parties involved. That being said however, it may be overkill to offer a whole class on something like this. At the end of the day the only difference between a heterosexual wedding and a homosexual wedding is the gender of those getting married.
Bellagio:
Who would have thought modern technology could achieve what they have at the Bellagio. Having a central brain for the entire casino's beverage operations is an astounding feat that is reminiscent of a 1960's science fiction film. As complex as the system appears to be it really simplifies the entire beverage system, allowing for the bartenders to do their job with ease, engineers know where to go when something malfunctions, and the hotel can track its alcohol to a single room. It makes one wonder what will be next; central candy centers in amusement parks?
Room Service:
I personally can only ever recall having used room service once. The Marriot in Scottsdale Arizona offers a beautiful breakfast daily that also translates over to their room service. We decided to order it on a busy Saturday morning. after waiting well over 40 minutes, two linen draped trays with the full spread, fresh flowers and coffee sat before us. unfortunately the eggs didn't quite make it too well, the coffee was just hardly warmer than bathwater, and after a tip and the increased rate for delivery, we were set back a chunk of change. The once lavish treat of room service is a rightfully dying trend of bougie pastimes and should be left to children making their mother breakfast in bed for mothers day, not professionals who could create and deliver a far superior product than what room service tends to be.
MH Wed PM
Same Sex Wedding:
ReplyDeleteIt's an interesting thing, being able to tout that you are accredited to perform same sex weddings. It's always nice to have another selling point to your own consumer offerings, but this may be just a bit much. There really isn't anything new to the wedding world when it comes to marriage with a same sex couple, except for many people's(worker's) own existing beliefs. Really, all that might be benefitted from such a program, is a tolerance and acceptance program for the traditionalists.
Hotel Room Service:
As a former Hotel Chef, I have seen how unreasonable it is to maintain room service for the most part in hotels. Either a staff has to be employed to deliver food at all or a given amount of hours, or your night auditors, front desk staff, or current front of the house has to be made to make such deliveries, and in any case, the labor expense is too high or the current tasks at hand just can't be accomplished in a reasonable manner. There's also the difficulty of having a kitchen staff on hand to handle roomservice requests. With seldom made requests for the service, we are paying a poor shlub or two to make, usually single course meals, that generally won't even cover there wages for the shift. This is an outdated service that most of us wont even miss as consumers.
Bellagio Liquor Rooms:
This is really cool within a business aspect. Just about all the fudge factor and guess work of alcohol service has been removed from the equation. Similar to the digital pour counters that tally up and bill pours, this system seems to go a step further and take the bottles out of the hands of the bartender and even provides the premixing for drinks. Really Cool! But on the hand, the artistry of the drink making procedure, particularly that found in high end bars like the Eddy in Providence or Craigie on Main in Cambridge, is lost. The remedying of off-drinks can no longer be made with this system, and that's something I wish not to lose when spending over ten dollars for a drink that won't consist of over 16 ounces of beverage
Bellagio is a great business idea. people love to go out and have a great time. they have customer's spending on drinks and on games Bellagio also has enough supplies to catered to everyone. MV Wed PM
ReplyDeleteHotel Room Service i have never order room service from a hotel. if I ever were in a hotel and had to order room service i would order out and get delivery, MV WED PM
ReplyDeleteSame sex wedding, i really don't have a problem with same sex wedding, i am happy for them , they get to live normal lives. but i don't see why we are advertising same sex wedding's so much, i feel like everything is set and done and we should leave as that.
ReplyDeleteSame Sex Weddings:
ReplyDeleteWhat a moneymaker – convincing hospitality professionals that there is a need to become certified in the area of same sex weddings. A hospitality establishment should be inclusive, accepting and sensitive to their guests needs; no certification for same sex weddings is required if this is the case. Treat the guest with respect and dignity to give them a wedding day that truly honors commitment to one another – gay or straight.
Room Service:
In todays hotel market the elimination/renovation of room service may have huge cost saving advantage for many hotel establishments. A grab-and-go or market fresh approach could increase guest satisfaction with busy and active customers who don’t have the time to wait on room service, and would rather have another option than ordering in pizza.
Drinking at The Bellagio:
The alcohol tube system is technically amazing and undoubtedly cost effective. Having a drink at the bar is more than a beverage – it is an experience. Removing the mixologist from the mix, removes the character from the cocktail. If the bartender is going to dispense my cocktail from a beverage gun, I might as well get a drink from a vending machine.
KL Wed PM
I agree with most that support gay marriage, but Im confused why it is different than marriage between opposite sex. to me, everything appears to be the same other than the people getting married.
ReplyDeleteI found the article about the booze room really cool and interesting. I never had given much thought as to how casinos with such revenue and thirsty gamblers. Its a cool innovative way of quick service, follows the grab and lifestyle that we are all familiar with.
I think room service is great and all but personally I think the only place for it is in those 5diamond hotels that were spoken about in the article. I believe the new shift of hotels joining forces with local restaurants is a win win.
Same Sex Weddings:
ReplyDeleteThere should be no reason as to why someone should have to take a course to figure out how to handle same sex weddings within their facilities. As someone who has been to a few, and has worked at a few of them, they are no different than any other wedding. There shouldn't be any sort of educational course on how to handle these weddings, it just seems like one big scam to me. Either that, or it seems insensitive that someone thinks they have to take a course in order to change their ways to accommodate same sex weddings.
Room Service:
If room service is really such a profit loss for these companies as the article stated, then I don't see a problem with them getting rid of the service. To be fair, it is probably easier for the hotel to pair up with food companies outside of the hotel for deliveries. The grab and go eatery seems to miss the purpose of room service though. I know that I only order room service when a. I have a lot of extra cash on me because room service is very expensive and b. I'm not feeling up to changing out of my pajamas to go downstairs and go to a restaurant. Even then, if I'm getting dinner and I'm that kind of mood, I'm probably just going to get pizza delivered.
Booze:
The idea of this kind of system is really innovative and extremely awesome. This is the way that all alcohol should be stored and poured, especially if a hotel wants to save money by not wasting any alcohol. I, for one, really want to see what this room actually looks like because the idea is absolutely fascinating.
Same sex marriage: A wedding is a wedding regardless, and to be able to create a memorable day for any couple should make a wedding planner happy. This opens the doors for everyone involved to see how important it is for both the planner as well as the couple.
ReplyDeleteRemoval of the room service: Removing the room service looks like a good idea to the hotels, however, there will be less jobs for those that are the room service delivery people. Not only will that occur, those that go to a hotel to be lazy on their vacation will; not be able to since they will have to get out of bed to go get breakfast or dinner instead of just calling it in.
Drinking at the Bellagio: This may seem like a great idea however, there will not be the presentation of alcohol bottle being the bar or the show of the bartender actually mixing your drink. Sure it will make more space but the tips will be at a minimum for the bartender.
Regarding the same sex wedding article... To me it seems like a clever marketing strategy by the facilities offering them. These ceremonies, I would imagine, would be very similar or even identical in many ways to a traditional destination wedding ceremony. By advertising that "our staff is trained to host same sex weddings", it would seem like an attractive potential option to a same sex couple seeking a venue for their wedding.
ReplyDeleteThe room service article was interesting, especially the bar graph, illustrating the decline in room service after 2007. Not to focus exclusively on the bar graph, but... I'm sure that they had taken into consideration the US financial crisis of 2007-2008 from which we are still recovering. I would imagine that there is a direct correlation between the economic recession and the reluctance of hotel customers to purchase a $24 club sandwich delivered to their room. The chart does however show a modest increase in room service revenue after 2009. Perhaps they are on to something with the grab and go option anyway. It might not only be about the cost to the average hotel customer, but also the long waits, and obligation to tip/interact with a staff member.
The automated alcohol dispensing room; great for the casino, ok for the guest. With accurately measured and portioned drinks, this is obviously a financial victory for the casino. No over-pouring, no selling top shelf and charging for well drinks (pocketing the difference), inventory becomes a breeze, and guests get perfectly consistent drinks every time. From the guests viewpoint, no bartender showmanship, no stronger drinks with heavy tipping. But, at the end of the day, the bartender still dispenses the drinks. Their tips shouldn't suffer too much as long as they are personable and are adept at anecdotes, storytelling and jokes... that's what makes a good bartender to me, not flipping bottles around like Tom Cruise in the movie Cocktail.
SAME-SEX MARRIAGE: I disagree with the additional training of same-sex marriages because no matter what the sex of a couple who are in love, they should be able to feel accepted by society and trained under the same conditions as an opposite- sex married couple.
ReplyDeleteROOM SERVICE: I don't necessarily agree with the discontinuing of room service; however, I do understand the reasons why being that it is becoming out-of-date to the current and future hospitality/ hotel trends. only reason I don't agree 100% is due to the simple fact that the elderly citizens still use and need this helpful service when lodging at hotels. Let's not forget about the elderly and the disabled!
BELLAGIO: The long tubes for beverages concept sounds like an awesome invention! It's cost and waste efficient. However, like many others, I love the entertainment of a bartender. Let alone, by changing to the tubes, bartenders will no longer be employed as certified "bartenders." Some may not think it is a fair trade. How do we not know "bartending" isn't someone's dream? Maybe we should reconsider this concept.
-Five things you can do to prepare your business for Same-Sex weddings.
ReplyDeleteThe article is saying that gays have a right to get married and I am not against about it.
It will become more predominant in today’s society. I think that it is a great idea because it can bring new market possibility. And the wedding process should be same process whether they are gay or straight.
-Room service a more than revenue generator.
A today’s guest needs collaborate with local delivery grab-n-go restaurants or cafeteria-style for their convenient. But, at the same time, Room service is still needed and some guests really enjoy room service and they pay for the service. So, I think that growing up the cafeteria-style for the trends in todays, and keeping the room service is better ways for both customer and company than eliminating all the room service.
-Drinking at the Bellagio
I have mixed feeling about this system.
Fists of all, I worried about the sanitation issues even though germ cannot survive at alcohol.
And, it is sad that customer couldn’t see the bartending anymore.
But, it also has good aspects that the bars can save their money by avoiding the free pouring drinks.
MK, Wed pm class
Misung Kang, Wed PM class
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